BSS User Group Summit 2019

22nd - 24th October, Cape Town, South Africa

Welcome to BSS User Group Summit 2019

Oct 22, 2019 09:00
to Oct 24, 2019 17:00  (local time)
Mount Nelson Hotel, 76 Orange St, Gardens, Cape Town, 8001, South Africa

This year we are celebrating the 20th anniversary of the User Group and we are doing so by returning to where everything started – in South Africa! We are proud to announce that the next BSS User Group Summit 2019 will be hosted together with MTN Group.

The new, extended 3 day event format will allow us to accommodate your requests to cover both the prominent, high-level topics such as 5G, IoT and overall evolution and enhance those with deep-dives for features and functionalities, marketing, operations and security. Product roadmaps, for example, will be given extra attention this year and so will new business, monetization and user experience.

Please make sure to register for the event and block the dates in your calendar today already.

In partnership with MTN     

BSS User Group Summit 2019 - Invitation video

Here are the hosts of the event MTN Group's CIO Nikos Angelopoulos and Ericsson’s Chairman Peter Engblom welcome message.


The agenda is a work in progress and we will update it as it evolves. It will be an exciting agenda combining Plenary sessions with Break-out sessions for exploring the details. We will have both Ericsson and Operator keynotes, Operator knowledge sharing, Analyst presentations, panel discussions and workshops. Some of the topics which will be covered are:

  • Realizing the 5G and IoT opportunities
  • Latest BSS strategy
  • Detailed product roadmaps
  • Highlights of latest releases
  • Global trend scouting
  • Monetizing partners and APIs
  • Interactive marketing and business development workshop
  • Consumer and IndustryLab report
  • Operator knowledge sharing
  • Product and concept demos
  • Top 10 workshop
  • Etc

Ericsson BSS materials for your use

Access these Ericsson BSS resources to review and reinforce many of the points raised at the Summit!

White Paper: Monetize new 5G business models

Analysys Mason discusses the monetization systems needed by service providers to support their 5G revenue ambitions.   

Webinar on Demand:  Turn your BSS into a 5G monetization engine

Hear about the state of BSS 5G preparations today and the steps needed to achieve readiness. Explore 5G revenue opportunities and how monetization systems will evolve from 3G/4G to 5G.

Blog Post Series:  Monetize 5G and IoT business models

In this blog post series, we discuss the new demands on BSS thinking being driven by monetization of 5G and IoT use cases. This first post focuses on the business demands. Future posts will examine the impact of these demands on BSS systems and processes.


Belmond Mount Nelson Hotel

Address: 76 Orange St, Gardens, Cape Town, 8001, South Africa

Perfectly positioned in the heart of the city centre and at the foot of magnificent Table Mountain, the iconic Belmond Mount Nelson Hotel offers an oasis of tranquillity in a lush garden setting. The Belmond offers a luxury conference setting with warm service and excellent cuisine.


Accommodation in Cape Town can be challenging, so below you can see 4 suggestions we selected for you together with our Travel Agency. The hotels have different levels of price.

Hilton Cape Town City Center

Address: 126 Buitengracht St, Cape Town City Centre, Cape Town, 8001, South Africa

Hotel website link

Google Maps link

Distance to venue: Taxi 7 min

AC Hotel by Marriott Cape Town Waterfront

AC Hotel by Marriott Cape Town Waterfront

Address: Dockrail Road, Foreshore, Cape Town, 8001, South Africa

Hotel website link

Google Maps link

Distance to venue: Taxi 11 min

Southern Sun Cape Sun

Southern Sun Cape Sun

Address: 23 Strand St, Cape Town City Centre, Cape Town, 8000, South Africa

Hotel website link

Google Maps link

Distance to venue: Taxi 7 min

Belmond Mount Nelson

Belmond Mount Nelson

Address: 76 Orange Street, Gardens, Cape Town, 8001 South Africa

Hotel website link

Google Maps link

Distance to venue: On event premises

Visa Information

If you require a visa to enter South Africa we will help with an invitation letter. Please contact Palesa Modise for more details.


If you would like to attend the BSS Summit in Cape Town please register below.

After submitting your form you will receive a confirmation email as well (make sure you check your ”clutter” folder).

This registration page only registers you for the event, so  please consider arranging your accommodation now too. We pre-booked a couple of rooms in the hotels mentioned under the Accommodation section.

If you require a visa please take a look at the Visa Information part.

If you are experiencing a problem with the registration process, please contact Monica Isaksson, Event manager,

In case the event is over booked we will prioritize customer attendants and might need to reduce the number of Ericsson participants.

Register here