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Consumer insights

Ericsson ConsumerLab has 20 years’ experience of studying people’s behaviors and values, including the way they act and think about ICT products and services. Ericsson ConsumerLab provides unique insights on market and consumer trends.

Online threats go offline

Online threats go offline

The latest Ericsson ConsumerLab report explores the blurring of online and physical activities, how online activities can result in dangers in the physical world and how it relates to consumers’ perception of safety.

10 hot consumer trends 2017

Taking a look into the future, Ericsson ConsumerLab presents the sixth edition of its annual trend report.

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Teens, video and online friendships

For today’s teens, it’s possible to have thousands of "friends" on social media. See how friendship groups are structured and interact online.

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Episode #10

10 Hot Consumer Trends 2017

Consumer insights