Is a zero-defect network vision integral to your business success? Our new network support services help operators to transform their network operations management and be proactive; freeing up time to introduce new technologies such as virtualization, Internet of Things and 5G.
Society and industries are evolving everywhere and operators need help to manage the transformation towards the platform for communication between anything, and to seize the exciting possibilities that can evolve. We are adding new capabilities in support services and restructuring our support portfolio with a holistic approach to help operators meet the increased demands on networks, and to move as fast as their customers.
Built on our Engineered Intelligence approach, which combines human ingenuity and machine capabilities, our highly collaborative delivery model enables operators to shift to proactive network operation, reach new levels of network stability, and move closer to a zero-defect network vision.
Radio Site Analytics – Predict and Prevent
The new Radio Site Analytics capability is part Predict and Prevent offerings in the Ericsson Support Services. Applying the latest machine learning techniques, we predict various site related issues days in advance with high precision and high granularity. With Radio Site Analytics, we help our customers improve site maintenance efficiency, get close to the Zero-defect network vision and be prepared for IoT and 5G business.
"We’re working with Ericsson to explore the power of data analytics to enhance network operations. Together, we prevented approximately 85 percent of critical incidents in the network. This proactive approach significantly reduced the impact of any network issues on our end users."
Rodrigo Orozco, Head of Network Operations, Entel Chile