This paper discusses problems in content distribution and real-time interpersonal communication services (such as voice and video) with sufficient quality over best-effort networks. Quality as perceived by the user is important, but context dependence is essential for delivering services that are "good enough" to satisfy the user.

Andreas Aurelius, Åke Arvidsson, Mathias Johanson, Maria Kihl, Christina Lagerstedt

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Leveraging Network And Traffic Measurements For Content Distribution And Interpersonal Communication Services With Sufficient Quality

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