Is your operation’s agility growing with your customers’ expectations?

Directing Analyst at Infonetics Research Shira Levine explains how service accessibility and flexibility are crucial for satisfying customers int he Networked Society.
Nov 26, 2014

Agile operators are looking to subscriber expectations as a driver for their transformation in the Networked Society. In order to meet and succeed these high expectations, service providers are making a concerted effort to make their service portfolios access agnostic and highly customizable, thus giving subscribers the choice and freedom they need to craft their own preferred subscriber experiences.