Dean Hiine, General Manager, Service Management at B-Wired, tells us why agility is a differentiator in the market today and how cohesion between business units is key to success.

In today’s demanding market, the ability to be flexible and fast to market brings a competitive edge. Interviewed at the Ericsson OSS/BSS Summit in Rome, Dean Hiine shared his view on how agility can be greatly improved.

OSS/BSS system integration gathers together relevant data in ways that can be used to better serve all business units to improve the customer experience by bringing relevant offers to market faster.