Ericsson’s Vice President and Head of OSS & Service Enablement Elisabetta Romano offers her insights on the exciting new OSS tools for success in the Networked Society.

 

The telco ecosystem in today’s Networked Society is highly dynamic and rapidly evolving. So it makes sense that leading operators are looking for tools and solutions that help them stay ahead of the curve and enable the kinds of innovative service offerings that delight today’s customers.

These solutions, such as Ericsson Expert Analytics 15.0, offer operators an end-to-end view of the customer experience, helping them to better understand their customers while giving them the tools necessary to drive innovation.