The report compares the behavior of families with high usage of communication services with that of families with low usage. Those two groups of families are equally sized, and both demonstrate extreme behavior. And usage varies greatly – not only between the parents, but even between the children in the two types of families.
Eighty percent of families using a lot of communication services believe that as a result, they are happier, have more communication with each other and better knowledge about each other. But for these families, there are also more concerns that appear.