Jonas Åkeson

Jonas Åkeson

Jonas drives the implementation of AI & Automation in the three areas that integrate Ericsson’s Managed Services Business.

He has close to 15 years’ experience in the telecom industry.  He strives to explain complex issues in simple terms, ensuring that his passion for automation and vision for artificial intelligence within Managed Services does not get lost in technical jargon.

Before his appointment, Jonas was Head of Service Delivery Applications & Platforms, with the primary responsibility of enabling Ericsson’s services business by addressing the IT platforms/tools needs of Ericsson’s services business. Prior to that, he was head of ICT sourcing, responsible for all IT hardware, IT services and IT software sourcing needs in Ericsson. Jonas holds a Master of Science degree in Engineering from Linköping Institute of Technology, and a Business and Administration degree from Stockholm University. 

Related content

Ericsson Operation Engine podcast series

Jonas Åkeson (Head of Automation and AI at Ericsson Managed Services) and Elena Fersman (Ericsson Director of Machine Intelligence and Automation Research) join Kirsty Fitzgibbon to discuss AI's impact on the future of connectivity.

New AI-based Ericsson Operations Engine makes managed services simple

Ericsson has launched a new Artificial Intelligence (AI)-based managed services offering for communications service providers – the Ericsson Operations Engine.

The future runs here

The Ericsson Operations Engine is powering new levels of connectivity. Now discover what’s powering it.