Wouldn’t it be great to get all your data under one roof ready for AI to work on solving your real challenges? Sell, deliver and get paid for new services faster and at scale by using AI and automation across OSS/BSS.

In the fast-paced world of 5G beyond connectivity, you need more than just traditional metrics to keep up with customer demands for customization, quality, and consistency. That's where we come in.

Data management needs to seamlessly integrate and process raw data from the network, IT, and business layers, transforming it into AI-ready datasets for real-time analytics. Eliminate data silos to ensure integrity and coherence across your data, allowing you to unlock new revenue streams and achieve operational excellence. Leverage AI and analytics to convert datasets into actionable insights, enabling you to optimize service experiences for your partners, your customers, and yourself.

Together, we can build an integrated data, AI and analytics framework for your BSS and OSS, that will make use of AI-driven insights and automation to fuel your growth.  

Transform data to enable AI  

Accelerate AI innovation and industrialization  

Revolutionize your approach to business intelligence by integrating all your data into a single AI-ready platform. Access tailored near real-time analytics and use AI-native apps to automate workflows and personalize interactions for smarter operations. 

Drive operational excellence and business growth with AI-driven customer, service, and operations insights. We offer over 20 cloud-native AI and Gen-AI applications to enhance OSS/BSS systems and provide actionable insights that help you to:

• Increase revenue: Use customer insights to minimize revenue leakages and improve sales.
• Enhance customer experience: Get service insights to drive customer experience improvements.
• Reduce total cost of ownership: Benefit from operations insights to enhance operational efficiency of your BSS/OSS systems.

Make your OSS/BSS smarter with AI and Gen-AI. Ericsson Telco IT AI Apps enable you to uncover customer insights, personalize experiences, boost marketing strategies, reduce customer attrition, and minimize revenue loss.

It facilitates predictive analytics, automation, and enhanced visibility, enabling proactive issue resolution, optimized resource allocation, and personalized customer experiences.

These AI-powered intelligent applications not only streamline operations and optimize costs but also enable superior service quality and drive innovation, allowing you to seize new revenue opportunities and stay ahead in a competitive market.

Let AI solve real problems with Ericsson Telco IT AI Apps  

Accelerate Telco AI industrialization  

AI is a game changer that boosts efficiency, drives business growth, and elevates customer satisfaction. Gen-AI simplifies interactions with OSS/BSS systems and offers new perspectives and recommendations to enrich strategic decisions and improve business performance. 

Agentic AI goes further by using AI agents to complete tasks and processes, integrating them into the workforce. Hence, it’s essential to fast-track the integration of AI into your OSS/BSS systems. 

We have the right sets of applications, tools, and programs to help you accelerate AI innovation and industrialization, such as: