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Collaborative enterprise and indoor coverage solutions

Keeping customers satisfied and loyal means providing the experiences they need, where they need them. Today, people are spending more time accessing the internet indoors and mobile phones are increasingly becoming the preferred business device. Ericsson and Cisco have partnered to create the future of networking. Our integrated solutions optimize indoor coverage and bring richer enterprise communication services.

Keeping customers satisfied and loyal means providing the experiences they need,

Evolved Wi-Fi Networks (EWN)

Reliable, high-performance indoor coverage and capacity is increasingly important, as 90 percent of our time is spent indoors, according to Ericsson ConsumerLab surveys. Only 4 in 10 users are satisfied with their overall indoor cellular connectivity experience, which can have a significant impact on customer loyalty.

Evolved Wi-Fi Networks (EWN)

EWN combines Ericsson's 3GPP access, core networks and applications with Cisco's Wi-Fi portfolio, providing a wide range of benefits, including:

  • Indoor small cells. Ericsson indoor access networks work with Cisco WLAN to optimize indoor Wi-Fi connectivity for operators’ subscribers.
  • Traffic steering. Cisco WLAN integrates with either Ericsson macro or indoor access networks via Ericsson's unique Real Time Traffic Steering feature, which enables operators to steer users between mobile and Wi-Fi access networks for a seamless user experience.
  • Core network integration. Cisco WLAN and Ericsson packet core use trusted configurations, allowing operators to offer all their core network services over Wi-Fi for multimode devices

EWN can be offered as a fully managed service and has a global reach of more than 180 countries, enabling faster rollout times and easy adaptation for operators.

Collaboration Mobile Convergence (CMC)

With more business subscribers using mobile phones as their primary communication device, Ericsson and Cisco have partnered up to provide the ideal solution to help you work smarter from your smartphone.

Collaboration Mobile Convergence (CMC) leverages the performance of mobile networks to turn a mobile phone into a powerful enterprise-connected device. It combines Ericsson VoLTE for Unified Communication and Cisco’s business collaboration services – such as Cisco Spark™ unified communications, messaging, and meetings – to deliver a rich set of differentiating services to enterprise customers.

Collaboration Mobile Convergence (CMC)

This will help operators offer attractive enterprise communication services, differentiate themselves in the marketplace with value-added services, and improve customer satisfaction rates.

Business users can benefit from high-quality mobile calls via the regular phone dialer and the collaborative capabilities of Cisco Spark, as well as a seamless handover of voice calls across 2G, 3G, LTE and Wi-Fi via the mobile network.

Accelerating IP transformation

Rising data traffic due to video consumption; increasing competition from over-the-top (OTT) players; and falling voice revenues – all these represent potential threats to existing service providers.

To meet the demands of a rapidly changing world, and to prepare for the new requirements of 5G and IoT, Ericsson and Cisco have partnered to create an end-to-end (E2E) IP transformation solution to modernize network infrastructure.

From delivery of new IP core network sites, to optimizing legacy infrastructure through integrated solutions, our E2E service is based on individual company needs and priorities. Business and operational consulting; planning and design; operational and infrastructure transformation; migration and decommission; managed operations; and network optimization – every phase marks a potential entry point to begin tackling your business challenges.

Accelerating IP transformation

Our IP transformation solution brings wide-ranging benefits, including:

  • Enhancing customer experience through high-performing, scalable and programmable networks.
  • Achieving revenue growth as a result of faster time-to-market services and innovation.
  • Reducing opex and capex through modernization, automation and consolidation of infrastructure and operations.

Our global market insight and combined industry expertise make us the perfect partners for your digital transformation. We drive growth, accelerate innovation and facilitate the digital transformation demanded by customers across various industries.

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