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Telco IT AI Apps


In today’s dynamic telecom industry, Artificial Intelligence (AI) is the key for Communication Service Providers (CSPs) to unlock higher efficiency, foster business growth, and enhance customer satisfaction.  

Ericsson Telco IT AI Apps harness the power of AI to deliver a suite of intelligent insights for OSS/BSS that empower CSPs to minimize revenue loss, enhance marketing strategies, reduce customer attrition, improve customer satisfaction, and capitalize on new revenue-generating prospects. The offering leverages AI to provide:  


Increase revenue

Actionable customer insights to minimize revenue leakages and improve sales.

Enhance customer experience

Actionable service insights to drive customer experience improvements.

Reduce total cost of ownership

Actionable operations insights to enhance operational efficiency of BSS/OSS systems.