Ericsson Support Services
The ultimate goal of network operations is to ensure high performing networks that deliver high quality end-user experience.
Ericsson Support Services combine technology leadership with a unique mix of global and local expertise to enable operators to meet their business objectives. We help you take advantage of Ericsson’s global support insights and innovations, transform network operations and be proactive.
Our enhanced support offerings include predictive analytics to prevent imminent network issues, speedy network-level fault isolation and hardware services throughout the lifecycle of our products. Our goal is to help our customers get close to Zero-defect networks.
- Increased network stability
- Improved operational efficiency
- Agility to handle an ever-changing network
Our range of products
Provides different levels of combined hardware and software support, ranging from basic to full support.
Provides temporary onsite assistance when introducing new technologies into the network.
Enables our customers to formalize a path for continued product support based on their business needs.
Provides precise incident prediction and prevention with proven high value to customers globally.