In this section

Episode #9 Experience shapes mobile customer loyalty

Episode 8# Wearable technology and the Internet of Things

Episode #7 The one-click ideal

Episode #6 The stress of streaming delays

Episode #5 Sharing information

Episode #4 10 hot consumer trends 2016

Episode #3 The networked life

Episode #2 Bringing families closer

Episode #1 TV and Media

Episode #7 The one-click ideal

The one-click ideal symbolizes a hassle-free online experience. This superior online brand experience is what innovative brands such as Amazon and Netflix offer consumers. By making life easier for consumers and saving them time, these types of brands outpaces operators, who need to take this wake-up call seriously. Listen to this podcast from Ericsson ConsumerLab.