6. The power of serendipity
Optimizing exposure to others
Constant exposure to other people and environments is crucial for successful business development and adaptation to ever changing market conditions. Organizations “plan for” random encounters between people with different backgrounds and competences in order to increase the opportunities for innovative ideas.
“Today working life is arranged to cater for functions – in the future you might have ten different functions working together for six months and then dissolving and regrouping in another incarnation. There is an array of disciplines and personalities working together to innovate.”
– Ryan Anderson, Director of Future Technology, Herman Miller
This open-minded culture not only sparks vital ideas but also develops people on a more personal level, as they get to know people they would not otherwise have met.
There are concerns and risks with openness; it raises issues about company control and confidentiality. Introverts can also find this culture hard to thrive in.