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Our sustainability and CR strategy is a core part of our business strategy and embedded across the company – focused on Responsible Business, Environment and Technology for Good. We report progress annually through our Sustainability and Corporate Responsibility report and highlight key performance metrics. The UN Sustainable Development Goals (SDGs) are the framework we increasingly use to define and measure our impact, through Sustainability Research as well as through our Technology for Good programs and initiatives.

Letters

Leif Johansson, Chairman of the Board

Leif Johansson

Chairman of the Board

"Since Ericsson’s founding 140 years ago, we have always been guided by the importance of access to communication as a basic human need. That commitment is as strong as ever."

Börje Ekholm

Börje Ekholm

President and CEO

“By connecting our portfolio, our customers and sustainability, we want to build a strong and profitable company now and for the future.”

Elaine Weidman-Grunewald

Elaine Weidman-Grunewald

Senior Vice President and Chief Sustainability Officer

“Our work within sustainability and CR is as much about embracing opportunities as tackling global sustainability challenges, and we use the UN Sustainable Development Goals to measure our impact on society.”

ICT and the Global Goals

ICT underpins each of the United Nations’ Global Goals and the commitments on climate change set out by the Paris Agreement. Along with our partners, Ericsson works to advance society through sustainable development and has initiated innovative services and solutions around the world in a bid to end poverty, fight inequality and injustice, and tackle climate change.

ICT and the Global Goals
Financial inclusion for All

Financial inclusion for All

ASBANC and Ericsson aim to reach 2.1 million unbanked Peruvians with next-generation mobile financial services by 2019 to encourage financial inclusion.

15 + years of Ericsson Response

15 + years of Ericsson Response

When Hurricane Matthew hit Haiti, employee volunteers with our disaster relief program Ericsson Response set up emergency communications to assist the World Food Program.

Nationwide e-health

Nationwide e-health

We delivered a nationwide e-health system in Croatia, connecting primary healthcare teams and digitizing medical records, prescriptions and referrals.

Education in refugee camps

Education in refugee camps

With IRC and mobile operator AsiaCell we are deploying Connect to Learn in Domiz refugee camps in Iraq. Connect to Learn is also deployed in 22 other countries.

Connect to Learn

Connect to Learn

Connect to Learn in Myanmar is a public-private partnership designed to improve literacy and life skills for 21,000 students. More than 50% of those that benefit are girls.

UN-Habitat water project

UN-Habitat water project

Through our research project in collaboration with UN-Habitat, we aim to address water quality, availability and affordability in Nairobi, Kenya using sensors and connected infrastructure.

Transition to solar

Transition to solar

Together with Telenor, we deployed the world’s first 500 Watt solar-powered radio base station site in Myanmar to make solar more economical than diesel for the first time.

Power of mobile financial services

Power of mobile financial services

In Uganda, we work alongside MTN Uganda to deliver mobile financial services designed to help drive socioeconomic development.

Stockholm Royal Seaport

Stockholm Royal Seaport

We support the Stockholm Royal Seaport, which aims to be a carbon-neutral urban district by 2030 with smart homes, smart-grid research, and demonstrations.

The impact of education

The impact of education

Technology helps advance equality. In Ghana, female secondary students can now pursue an education through our global initiative Connect to Learn.

Connected buses in Brazil

Connected buses in Brazil

In Goiania, Brazil, our solution for connecting city buses to a mobile broadband network is improving public transport while reducing carbon emissions.

Recycling e-waste

Recycling e-waste

As part of a circular economy, we offer product take-back services to our customers – including mobile operator Entel in Chile – and responsible handling of e-waste.

Connected mangroves

Connected mangroves

A vital ecosystem vulnerable to climate change, our Connected Mangroves initiative in Malaysia aims to rehabilitate and connect 10,000 mangrove seedlings by 2020.

Connected water in Atlanta

Connected water in Atlanta

Ericsson is monitoring water together with AT&T, using wireless sensors at key locations in Atlanta, to help protect water quality in the Chattahoochee River Basin.

5G in Tuscany

5G in Tuscany

The opportunities of digital transformation can bring efficiency and sustainability gains to an entire region. That’s why we are connecting agriculture in Tuscany.

Peacebuilding starts with youth

Peacebuilding starts with youth

In partnership with the Whitaker Peace and Development Initiative, we are bringing technology and life-skills training to youth in conflict regions such as South Sudan.

World Economic Forum

World Economic Forum

At the World Economic Forum in Davos, Switzerland, the Business Commission for Sustainable Development launched a report on the role of business in achieving the SDGs.

Learn More

Download the full report if you want to know more about how Ericsson is supporting achievement of the Global Goals.

Download the full report

Conducting business responsibly

Conducting business responsibly is the foundation of our approach to sustainability and corporate responsibility. We work continuously to improve and strengthen our responsible business practices in the areas of human rights, anti-corruption, responsible sourcing and health and safety.

Our aim is to create positive impacts for our stakeholders and our business while managing environmental, social and ethical risks. Conducting business responsibly is a top priority, and we take a full value-chain perspective.

Conducting business responsibly
3rd year reporting on the UN Guiding Principles on Business and Human Rights

3rd year reporting on the UN Guiding Principles on Business and Human Rights

2016 was the third year we are reporting in accordance with UN Guiding Principles (UNGP) on Business and Human Rights Reporting Framework throughout our operations and business supply chain. We take our responsibility as an employer seriously and have a human rights due diligence process to identify, prevent, mitigate and account for how we address impact on human rights. Ericsson is the first ICT company to adopt the UNGP.

Child protection

Child protection

We believe companies have a role to play in respecting and promoting children’s rights. As part of this effort, Ericsson developed a mobile app that equips adults with the skills and resources necessary to recognize, prevent and respond to child sexual abuse.

Download the Child protection app
Ios | Android

Modern slavery statement

Modern slavery statement

In line with new legislation, we are tackling the challenge of modern slavery and human trafficking throughout our operations and supply chain.

View pdf

Learn more

Download the full report if you want to learn more about Conducting business responsibly.

Download the full report

Energy, environment and climate action

In our strive to develop and deliver solutions for climate action, and to create shared value for our customers and society, we are addressing energy and environmental impacts on three levels – our company operations, our portfolio and installed base, and our ability to offset carbon emissions in society.

Energy, environment and climate action

Company

We continuously work to reduce the carbon footprint with four focus areas: reducing energy usage in facilities; shifting from air to surface product transport; reducing business travel impact, and improving fleet vehicle management. Due to this effort, over the past five years, we have reduced CO2e emissions per employee by 45%.

Portfolio

When it comes to our portfolio we are challenging ourselves, and the industry. We are committed to develop, produce and offer products, services and solutions with superior energy performance and contribute to the sustainable development of society. Ericsson commitments to deliver superior energy performance include a strong focus on 5G, a goal to dramatically reduce diesel and a commitment to ensure that Ericsson Radio System platform remains the most power-efficient on the market.

Offset emissions in society

In 2016, we continued to develop and implement innovative ICT solutions that are good for business and can help achieve of the United Nations Sustainable Development Goals (SDGs).

Pure Solar Myanmar

Together with mobile operator Telenor, Ericsson successfully deploying the world’s first 500 Watt solar-powered site in Myanmar, making solar more economical than diesel for the first time. In a country where 70% of the population lacks access to electricity, rural off-grid sites typically use a diesel generator and battery solution, leading to significant costs and CO2 emissions. Our innovations resulted in a 75% reduction in total site power consumption while retaining full coverage, service quality and performance.

Connected Mangroves

Winner of the 2016 UN Momentum for Change Award, Ericsson’s Connected Mangroves initiative in Malaysia enables communities to take prompt action when addressing changes in environmental conditions. Through the monitoring of the mangroves in real-time using mobile, IoT and cloud technologies, crop survival rates will be improved and the damage caused by flooding will be limited. Data collected can also be used to study the impact of climate change in mangroves and come up with actionable insights to protect seedling plantations.

Internet for All

The most viable way to enable universal internet access is increased penetration of 3G and 4G mobile technology. We have been working to make this happen through a combination of advocacy, partnerships and solutions. We aim to bring the benefits of mobile technology to everyone on the planet and create a more inclusive, equitable and sustainable world.

Internet for All
Connect the Unconnected

Solutions to Connect the Unconnected

In order to bring the additional 4 billion people without internet access online, we know that mobile broadband will be instrumental. The fastest and most effective way to do this is on enabling cost efficient upgrades from 2G to 3G and to 4G, and we are focused on delivering solutions to our customers that address the affordability and accessibility barriers. In 2016, Ericsson launched new suite of solutions that reduce the total cost of ownership by up to 40%, making mobile broadband investments in low-ARPU (average revenue per user) markets viable, and helping to grow the reach of 3G and 4G mobile broadband that makes internet for all possible.

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Technology for Good™ programs are helping connect the unconnected and bank the unbanked, extend access to education, support disaster relief efforts, reconnect families, and transform young lives on the path to peace. To date, our initiatives have positively impacted the lives of 89 million people.

Connect to Learn Myanmar

A unique public-private collaboration with a range of international partners took place in 2016 that is breaking new ground in building capacity for our Connect to Learn program. Today, we are helping improve literacy, in both the local language and English, as well as life skills for more than 21,000 students across Myanmar – more than half of those that benefit are girls. Connect to Learn is helping modernize schooling in the country to make a positive impact on the learning, health and well-being of students as well as for their families and communities.

Ericsson Response Mission in Haiti

Ericsson Response is a global initiative that is using technology to transform emergency response. For over 15 years, Ericsson Response has been working in partnership with United Nations agencies and others to respond to over 40 relief efforts in 30 countries. In October 2016, in the aftermath of Hurricane Matthew in Haiti, six Ericsson Response employee volunteers responded on behalf of our partner, the World Food Programme. Volunteers deployed and ran emergency telecoms equipment and provide technical expertise, establishing 16 sites to support humanitarian users.

Report: ICT’s Accelerating Achievement of the SDGs

Report: ICT’s Accelerating Achievement of the SDGs

ICT can help deliver change on the scale needed to implement the United Nations Sustainable Development Goals, which form the framework we increasingly use to define and measure our impact.

View pdf

Learn more

Read more about Ericsson's Technology for Good programs and the impact they are making around the world.

Download the full report