You wouldn’t be where you are today without your OSS/BSS. But is it taking you forward? Is it letting you deliver the best possible experience to your customers – in real time? We can help you realize opportunities today with industry-leading OSS and BSS software solutions and services – all based on the deepest and broadest experience in the business.
In the telecom industry, things are moving fast. Your customers drive change, and business models that once promised commercial success are being challenged.
So, is your business positioned to create value, enhance the user experience and capitalize on opportunities? Fortunately, you don’t have to have all the answers. Ericsson’s Operations and Business Support Solutions have led change and created value through four generations of telecoms evolution.
IT Transformation, Customer Management, Revenue Management and OSS Automation – these are just some of the areas we work with to make sure that our customers are ready to pass the next technological milestone.
New Ericsson ConsumerLab report identifies the key success criteria for the services of tomorrow to satisfy the needs of a connected society.
Today’s competitive landscape in Egypt is driving operators to create innovative offers that allow them to deliver on customer expectations while staying profitable.
Keeping up with the demands of the large youth market in Asia and Africa, means operators need to be fast in bringing innovative new offers to market.
Wilson Otero, the CEO of Brazilian operator Datora Telecom, outlines how OSS BSS solutions are developing the company’s MVNO offerings.
With more than 1,300 OSS/BSS projects, we have the experience and solutions you need – whatever you need.
Greece: WIND Hellas – common convergence business support system
Algeria: Nedjma (Pt 1) – network operations center deployment
Algeria: Nedjma (Pt 2) – Filmed customer testimonial presentation
Indonesia: XL – simplifying data management
Our Portfolio: OSS/BSS
Network Management products
Articles from Ericsson Business Review.
“It’s not about the phones”
Ericsson is actively involved with the TM Forum. This global association brings together the largest communications, technology and media companies to provide business-critical telecom standards and expertise.
Douglas Gilstrap, Senior Vice President & Head of Strategy at Ericsson, is a member of the TM Forum Board of Directors
The TM Forum homepage
See how Ericsson OSS/BSS can help you.
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Ericsson’s cloud offering delivers distributed cloud capabilities that enable a better user experience for cloud applications, and more efficient utilization of network resource.
Ericsson cloud offering
Read some of our case stories here
Read the printable version of our case stories here
Our Customers' Stories
Ericsson won the Fixed Network Infrastructure Innovation category in this year’s Global Telecoms Business Innovation Award on June 12 for its Plan-to-Provision for Fixed Broadband solution.
Read the press release
Today, user data comes from many places, such as operator networks and social networks like Facebook and LinkedIn. By putting the correct user data together, operators can increase revenue as well as offer better services to their customers. In this webinar, Ericsson joins Huawei and Infobright to discuss some of the key user cases, implementation principles and technological challenges that arise from the need to store and analyze ever-increasing volumes of data.
Monetize on your subscriber data
3 key steps to capitalize on customer experience
Shaping OSS/BSS architectures to deliver superior CRM
See how Ericsson M-Commerce is helping to make money more open
It’s time for money to change. Read our Call for Change blog