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Engage with us on topics relevant to transformation

Ericsson Digital Services helps you to enhance the way you engage with your customers, to automate operations and to build a programmable network. We want to enable you to become a digital service provider so you can better serve and grow your customers and build industry relevance.

Digital Telecom Customer Experience

How do consumers feel today about their interactions with telecom service providers?

Distributed cloud

Distributed cloud goes beyond NFVi and Edge Computing. Our approach brings cloud capabilities to the masses.

Network Functions Virtualization

What does it take to go from an NFV trial to commercial operation?

Network Slicing

Network slicing is a powerful virtualization capability and one of the key capabilities that will enable flexibility.

XaaS

Understand how XaaS can accelerate your transformation

More insights material

Ericsson Consumer and IndustryLab Report: The zero-touch customer experience

This edition captures the thoughts and reactions of approximately 7,000 smartphone users who had recent interactions with telecom service providers.

eBrief: NFV

A series of eBriefs designed to help you overcome barriers to NFV adoption and accelerate your transformation.

Report: Scalable network opportunities

A new report, Scalable network opportunities – an economic study of 5G network slicing for IoT service deployment, analyzes the economic benefits.

Future Digital blog

How T-Mobile US and Ericsson teamed up to deliver a great customer experience

Automated network operations • Aug 1, 2018

How T-Mobile US and Ericsson teamed up to deliver a great customer experience

We’re all searching for better ways to deliver on the promise of vital but complex new services.

Digital transformation • Jul 31, 2018

User and experience design—expectations on service providers

Over the last 20 years, we have seen incredible changes in our society. Both in the ways we work and the type of jobs and professions that are available on the market. 


 Build your cloud and NFV infrastructure • Jul 30, 2018

Boost digital transformation via Network Function Virtualization

Organisations of every size, form, scale, location and type are being challenged with significant change - at a pace we have never seen before.

Our offerings

Are you interested in finding out more? Get more information about our latest products and solutions within Digital Services, and how we can help you get, grow and keep customers.

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