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Stories from our customers

We are working with customers all over the world to build best performing networks.

Scroll down to read their stories.

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5G trial case stories

We are continuously carrying out joint 5G trials and proof of concepts with operators across the world, testing, learning and pushing the boundaries of how 5G can meet new needs.

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Industry collaboration and 5G pilots

We work with partners in a multitude of industries as well as academia partners to share knowledge and gain insights into how 5G can be leveraged as industries go digital. This helps us to better understand how 5G will be used by businesses.

Networks cases

Federated Network Slicing - service capabilities extended across continents

Federated Network Slicing - service capabilities extended across continents

When Ericsson took the lead in the creation and roaming extension of network slices for SK Telecom, the number one operator in South Korea, it was the first time a proof-of-concept had been successfully implemented and evaluated on an intercontinental 5G trial network.

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5G sets sail in Estonia

Telia, Ericsson and Intel Corporation deliver superfast and secure connectivity to Tallink’s cruise ships at the Port of Tallinn in Estonia.

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Gigabit LTE network launched in China

As China Unicom's strategic partner, Ericsson is providing the technology behind China's first Gigabit LTE network. Ericsson’s Radio Dot System is allowing consumers and industry to take the first step towards 5G.

China Unicom deploys Radio Dot System in 500 Beijing buildings

China Unicom deploys Radio Dot System in 500 Beijing buildings

In 500 commercial and residential buildings across Beijing, subscribers now enjoy uninterrupted 4G services. The result of a collaboration of China Unicom and Ericsson, the project represents the largest deployment of the Ericsson Radio Dot System in a single city.

A slice of 5G serving global customers video screen

Federated Network Slicing - service capabilities extended across continents

When Ericsson took the lead in the creation and roaming extension of network slices for SK Telecom, the number one operator in South Korea, it was the first time a proof-of-concept had been successfully implemented and evaluated on an intercontinental 5G trial network.

ready for tomorrow video screen

EE: Transitioning to a proactive network operations model

We are helping EE to improve the efficiency of its network operations. With our Preemptive Support service, the UK operator is able to identify and address issues before they escalate, allowing its operations team to focus on new services and technologies, and ultimately improve the experience for the user.

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5G Heroes - changing the world

Connectivity will never be the same. Meet 5G Hero NTT DOCOMO and learn about the tests and trials as they move towards a 5G future.

Video screen from XL Axiata: A model for change

XL Axiata, Indonesia: A model for change

Ericsson partnered with XL Axiata to improve the user experience by focusing on long-term strategies, rather than just technology or features. The innovative approach resulted in network quality KPIs improvement by 50 percent, coverage increased by 60 percent and best of all, happy customers.

video screen from Winning the top spot, Magyar Telecom, Hungary

Magyar Telekom, Hungary: Winning the top spot

Magyar Telekom chose to partner with us to improve its network performance and, ultimately, win the P3 challenge. As result of the network enhancements, Magyar Telekom won the P3 ‘Best in Test’ award and is now enjoying the competitive advantage of having the fastest network in Hungary.

Video screen from One step ahead with preemptive support, Telkomsel Indonesia

Telkomsel, Indonesia; Reducing critical network incidents with 70%

We helped Telkomsel Indonesia implement a more proactive and resource efficient way of working with network performance. Using our Preemptive Support Service, they can stay one step ahead in the fast technology evolution and increase their competitive advantage.

New 5G speed world record

In partnership with SK Telecom and BMW Korea, Ericsson used advanced 5G technology to track a connected car travelling up to 170 km/hour to demonstrate data transmission speeds on a 5G network.

video screen from Turkcell Turkey: Building the future

Turkcell Turkey: Building the future

Together with Ericsson, Turkcell has deployed a world first technological solution, the full mixed mode baseband. Spanning a network of 68,9 million users in 9 countries, Turkcell is the leading mobile network operator in Turkey.

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SK Telecom, a 5G hero changing the world

Meet the 5G heroes at SK Telecom, see our collaborative efforts on the new 5G technology and the network slicing proof of concept. Learn about the impressive trial results where our radio access products are tested for low latency and throughputs of up to 27 Gbps.

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Vivo, Brazil: Go with the flow

With a population of 12 million people, São Paulo is the largest city in Brazil. In the heart of the business district, smartphone penetration has reached 90 percent. With such a huge number of users in one area, Brazilian operator Vivo required a solution that would improve network quality and enable it to provide a better experience to its many customers.

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Telstra tests high-speed optical encryption in live network

Telstra teamed up with Ericsson and Ciena to evaluate the latest encryption technology across a 200 Gbps optical network link. Learn about the success of the trial in this video.

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Bouygues Telecom, France: A big surprise

Bouygues Telecom chose to change its nodes in favor of Ericsson SGSN-MME with multi-access technology. The result was almost too good to be true, according to the customer.

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Brazil 2014: How to ensure 3.4 million fans can share that selfie

At one of the biggest social media events of the year, see how the mobile network handled it all without a hitch.

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Softbank Mobile, Japan: Smartphone signaling

SGSN-MME Smart and Adaptive Paging functionality optimizes signaling in highly populated metropolitan areas.

Softbank, Japan: Mobility-based policy to improve performance

Softbank and Ericsson demonstrate Mobility-based Policy functionality to improve user experience and secure efficient radio and core network performance.

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Telkomsel, Indonesia: A golden opportunity

Ericsson and Telkomsel take an innovative approach to network optimization by understanding app coverage rather than traditional KPIs.

Video screen from Pushing the Limits, Telstra Australia

Telstra, Australia: Pushing the limits

Telstra is committed to network performance and customer satisfaction. Here’s how Telstra leveraged their high performance network to execute a trial for LTE Broadcast technology at a large stadium.

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Telstra, Australia: Virtual Enterprise Gateway trial

Unifying cloud, Network Function Virtualization (NFV) and Software Defined Networking (SDN) technologies has had proven results in the latest Ericsson and Telstra collaboration.

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VimpelCom, Russia: Going for gold

VimpelCom sustains high network coverage and quality during the Sochi 2014 Winter Games with the help of Ericsson Special Event Support.

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Vodafone, Australia: Lead through innovation

Vodafone and Ericsson partnered to improve Vodafone's customer experience and at the same time create efficiencies across functional divisions.

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Swisscom, Switzerland: User Data Consolidation in the heart of the network

Increased efficiency, resilience and lower total cost of ownership are some positive results of Swisscom adoption of Ericsson’s User Data Consolidation and Exposure solutions.

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Telenor Connexion: Connected Vineyards show how technology helps business

Connected vineyards is an example of how the Internet of Things (IoT) is enabling the realization of the Networked Society, highlighting the ways new technology can be used to benefit business.

Video screen from XL Axiata: A model for change

XL Axiata, Indonesia: A model for change

Ericsson partnered with XL Axiata to improve the user experience by focusing on long-term strategies, rather than just technology or features. The innovative approach resulted in network quality KPIs improvement by 50 percent, coverage increased by 60 percent and best of all, happy customers.

light post

City of Los Angeles and Philips shine a light on 4G LTE app coverage with Ericsson

Los Angeles is the world’s first city to deploy Philips’ SmartPole street lighting with fully built in 4G LTE wireless technology from Ericsson. The collaboration between Philips and Ericsson delivers on the latest Internet of Things (IoT) innovation and provides a double benefit to LA citizens: high quality, public lighting that is energy efficient, as well as improved network performance in dense urban areas.