Ericsson Catalog and Order Management

Ericsson provides a best in class, industry-leading Catalog and Order Management product portfolio, enabling our global customers to rapidly launch new offers, capture personalized offerings for end-users, and fulfill service requests without delay. Our focus on helping communications service providers rapidly launch new and innovative services using our enhanced, industry-leading digital services has never been stronger. Our products have strong capabilities to capture product ideas through lifecycle management, orchestrate business processes from order capture to automated fulfillment workflows while coordinating various work activities across services, systems, and teams. Traditional and virtualized communication service providers are using our portfolio to address competitive requirements for any product, on any network, in any market, using any omni-channel interaction. Launch new services even faster with pre-defined catalog and ordering configurations available for a growing list of consumer, enterprise, and IoT services.

Products

Catalog Manager

Ericsson Catalog Manager allows customers to rapidly launch and enable new innovative offerings with simple user experience and enterprise product, service & resource catalog capabilities.

Order Care

Centralized order management

Improve the customer experience with Ericsson Order Care, an order management system for handling automated workflows and manual work activities across services, systems and groups.