Data Center Operations includes the technology and facility-related operations, activities and services which support the projects and operations of a data center. Data Center Operations can be provided for customer as well as for third party data centers. The benefits are a scalable service and business-requirement driven commercial model with inherent flexibility and an OpEx-based model.
The scope of Data Center Operations will depend on the requirements of a customer and may include:
The service is covered by an ITIL V3 based service improvement framework to support continual improvement during the service lifecycle.
Data Center Operations may be augmented by other services from our portfolio. For example, IT Infrastructure Operations and Application Operations.