Ericsson Secure Support

Backed by its global scale and proven expertise in telecom services, Ericsson’s Secure Support services help operators maximize network quality.

Service Description

Ericsson’s Secure Support services ensure operators have access to the right expertise in the right place at the right time, enabling rapid incident resolution and minimal network downtime.

At the same time, operators minimize risk exposure through expert advice on available software updates and planning, and reduce total cost of ownership with fast and cost-effective access to local and global competences.

Ericsson’s Secure Support services range from basic product support to full network support. Operators can choose the level of support – Basic, Advanced and Superior – that best fits their strategic needs.