Operations and Business Support

    Excellent user experiences, business innovation and efficiency – the operational processes, competencies and solutions to handle and manage your customers, services, networks and IS-IT.  


    Billing & Revenue Management

    Our agile convergent billing and revenue management solutions solve billing and charging challenges, with the functionality you need to increase both revenues and customers in the Networked ...

    Customer Relationship management

    Remove obstacles that get in the way of a superior customer experience.   

    Network and Cloud Management

    Networks are changing and so is the way we manage them. Ericsson’s strategy for managing information and technology in telecom operators’ converged ICT networks are realized with a new ...

    Plan Build Optimize

    Achieve faster network builds, optimize the network, and profit from accurate data.


    Get service fulfillment right first time, every time.


    In today's networks delivering superior customer experience depends on many things.  Ericsson's family of Assurance products provides all the tools an operator needs to make sure their ...

    CDMA Operations, Administration and Maintenance

    To ensure the high performance and operational efficiency of the Ericsson CDMA network, Ericsson supports a robust CDMA Operations, Administration & Maintenance (OA&M) architecture that ...

    User Data Management

    Providing subscription handling for all the processes related to the privacy, authentication, authorization and mobility management of end users in mobile and converged networks.

    Data Centric Security

    In the Networked Society – and networked economy - one of the most valuable assets is data. The need to trust in your data,systems and algorithms used in decision-making is ...