The pace of technological change accelerates, enabling the digitalization of industries. Digitalization opens for new, innovative and disruptive business models. Digitalization transforms the industries globally and not only their business models, it also changes their operations, introducing new and agile delivery capabilities to reach a broader ecosystem of customers and partners.
At the same time is the mobile networks changing. VoLTE is being rolled out in many countries, and new features and functionalities like multi-device, multi-persona, and RCS are evolving. This is impacting traditional Unified Communication (UC) systems used to the limited capabilities of voice and SMS. Now these systems need to evolve in order to take advantage of the new consumer communication paradigm. Ericsson is set out to make this easy for both service providers and UC vendors.
Ericsson Enterprise Communication solutions focused on helping service providers to offer differentiated offerings to their business customers.