Ericsson Service Innovation Framework

    Develop new services, bundles and business models rapidly, economically and collaboratively with the Ericsson Service Innovation Framework solution for service agility.

    Grow Revenue through Service Agility

    To noticeably grow revenue, operators need an environment that enables agility in service creation, delivery and management, with fast launch of a much broader range of innovative products. Innovation comes through an ecosystem of partners, suppliers, and application developers that can readily access an operator’s environment to assemble a wide range of new personalized digital services.

    The Ericsson Service Innovation Framework provides an open platform for the operator and its partners to address the needs of vertical industry value chains, SDN and cloud services, and to manage and monetize the proliferation of connected devices. The solution drives efficiency in ICT transformation towards a digital services ecosystem, bridging people, processes and the fast-paced technology evolution.

    What is the Ericsson Service Innovation Framework?

    The Service Innovation Framework is a comprehensive solution that harnesses our extensive OSS/BSS and Service Enablement portfolio to provide greater service agility – with faster time to market and reduced lifecycle costs. The platform can be used by operators for their internal service agility needs, and it is accessible to their approved business partners for revenue-generating collaboration. Operators can start with a subset of the solution and build out functionality and scalability over time, addressing their needs in a staged way.

    The Service Innovation Framework includes:

    • Ecosystem Management. Partners, suppliers and developers use a digital storefront to onboard and access all product offering information, for fast collaborative product development.
    • Common product catalog. Single enterprise-wide repository for all product offerings and their specifications, expressed as reusable components for consistency and speed.
    • Comprehensive framework. Real-time network delivery and OSS/BSS management are unified, in the catalog, storefront and exposure capability, to simplify new product assembly while lowering IT costs.
    • Customer self-care. Put the user in control with self-service on any device, and provide tailored, targeted service offer bundles with dynamic parameter-driven service execution.

    Why Ericsson?

    Ericsson has unique expertise and the industry’s most extensive product portfolio, from the network and its associated real-time software to real-time OSS/BSS. Our comprehensive Service Innovation Framework includes all system components needed to launch new innovative services with a pre-integrated, catalog-driven, component-based approach for lifecycle management of service, fulfillment, assurance, delivery and billing processes. Consider the Ericsson Service Innovation Framework solution if you want to:

    • Continually introduce new innovative products. Create an open ecosystem of partners, suppliers, and application developers.
    • Increase revenue. Quickly create and launch the exact services customers want.
    • Delight the customer. Launch products faster and provide a better experience, from product selection to use to payment.