The future of IT
To be considered a digital enterprise a consistent experience across all customer interaction channels must be provided. Today many companies are aware of the need to transform themselves into a digital enterprise, but few are aware of the steps required to get there. A holistic approach that reinvents the operating model and aligns the business culture and habits with business objectives can enable a company to embrace self-disruption and realize its digital enterprise vision and business models. IT is no longer only about the technology, but what you can do with it — creating seamless organizations, providing seamless services and delivering a seamless customer experience.