Building an industrialized IT Platform will help you boost both profitability and relevance in this customer-centric digital era.
With traditional telecom services revenue declining, staying profitable, competitive and relevant means big changes for many service providers. Digital transformation – the kind that leads to fast creation of engaging customer experiences – is essential. And there’s no time to lose.
While 5G can dramatically boost the incremental revenue potential of service providers, it can only do so if service providers are ready to adopt new business and revenue models as well as a customer-centric digital operating model, leaving behind traditional operating models and rigid IT (OSS/BSS) legacy systems.
Ericsson digital transformation experts help service providers around the world gain an optimal competitive position by focusing on three essential elements: