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Occupational health and safety

Safeguarding the health and safety of employees and anyone working on our behalf is a top priority. We actively seek to prevent injuries and work-related ill-health and our vision is zero major incidents.

Our approach

We take an inclusive, risk-based approach to Occupational health and safety (OHS) to avoid incidents and prevent work-related hazards to our employees as well as anyone working on our behalf. Our aim is creating a positive safety culture based on our core OHS Values of 'awareness', 'prevention' and 'care' as reflected in our Occupational Health and Safety (OHS) Policy.

OHS Management System

OHS is integrated with the Ericsson Group Management System (EGMS), which is certified to the OHSAS 18001 standard. Selected operations undergo internal and external assessments to ensure compliance with OHSAS 18001. Suppliers must also comply with specific OHS requirements

Continuous improvement

Our global program aims for zero major incidents, and a key component of this is Ericsson’s Zero Tolerance Safety Rules, established to improve understanding of – and adherence to – workplace safety.

Zero tolerance Safety Rules

A central focus of the program is increasing OHS training and awareness of project managers, field-service personnel, and sub-contractors. Reinforcing governance and inspections, and improving global management tools are also high priorities, including the use of a worldwide incident tool. Among our targets are to increase the frequency and quality of incident reporting and handling, and raise knowledge and awareness of incident handling for selected job roles.

Reporting on incidents

In the event of a major incident, our first priority is to take care of the injured and then support others affected such as family and colleagues. The next priority is to report on and learn from any major incidents and near misses to help prevent reoccurrence and deliver our aim of zero incidents. Ericsson takes an inclusive and transparent approach which includes engagement with suppliers. We report on both our company’s incidents and fatalities and those of suppliers building and servicing networks on behalf of Ericsson.

Strengthening our efforts

Any workplace fatality is unacceptable. We have therefore intensified our efforts to manage traffic-related risk by adding more safety requirements to vehicles used by those working for Ericsson as well as emphasizing proper driver safety equipment and providing more training for drivers of motorcycles and cars. Particular effort is being focused on countries where we have significant operations that could present a high risk to health and safety, and where the largest number of traffic-related incidents occur. Since 98% of major incidents occur with contractors the focus on improving OHS in the supply chain is key. We follow up to ensure that measures implemented are effective.

Targeting high-risk situations

We scaled up training on motorcycle safety, as many people working for Ericsson, especially in developing countries, use motorcycles to perform their duties. For example, more than 90% of the motorcycle drivers in India, who patrol the fiber networks and often work in a dangerous traffic environment, have been trained in defensive driving techniques. This includes techniques for keeping distance, changing lanes, observing speed limits, and using helmets.

Supplier OHS requirements

All suppliers are required to implement and follow the Ericsson Supplier OHS Requirements as a minimum. These requirements form the basis of our OHS strategy to ensure safe and efficient delivery to our stakeholders, with zero major incidents. Suppliers must read, understand and adhere to these safety requirements and operational standards and ensure that they are integrated into their ways of working.

Global incident reporting tool, OHS GIRT

An important component of our OHS management system is reporting and effectively managing our incidents. At Ericsson, we adopt a no-blame culture wherein employees and suppliers are encouraged to report on incidents. We believe that, in order to continue to improve the OHS culture within Ericsson, incidents should be reported in a timely fashion and acted upon swiftly by the concerned management. By encouraging these behaviors, we can effectively identify trends and be proactive about incident prevention.

For more information on OHS please download the latest Sustainability and Corporate Responsibility report 2017.

If an inicident happens, please REPORT IT HERE