Advancements in wireless technology are placing ever-increasing demands on network resources. The Ericsson Operations Engine combines AI, automation and deep industry expertise to help provide efficiency that scales. Proactively manage networks to deliver secure, reliable performance and optimize costs across operations. With the Ericsson Operations Engine, operators are empowered with the tools to ensure next-generation connectivity.
The Ericsson Operations Engine in action
Leveraging the latest technology and industry expertise, the Ericsson Operations Engine helps you plan, design, and manage a more intelligent and agile network. Explore the numbers behind some of our most recent work.
Operate a network that never sleeps
The Ericsson Operations Engine uses AI and indicators from across the network to predict the risk for individual sleeping cells and resolve the situation without a single human interaction.
- Predict up to 70% of all sleeping cells 24 hours in advance
Automate threat detection and management
More devices and greater network complexity increase the risk for security-related events. The Ericsson Operations Engine uses AI and automation to detect threats proactively.
- Automate all Level 1 alerts
- Identify up to 78% of false positives
- Clear Level 2 alert queues in as little as 24 hours
Create a cognitive service desk for IT operations
The Ericsson Operations Engine uses AI and Natural Language Processing to speed up response time, alleviating your workforce from recurring, simple tasks.
- Reduce ticket triage to as little as 40 seconds
- Reduce service desk costs by up to 30% from day 1
Sweat spectrum assets without sacrificing performance
Using intelligent optimization, the Ericsson Operations Engine maximizes the utilization of network assets from site to spectrum while minimizing total cost of ownership (TCO).
- One customer maintained and improved KPIs despite an average spectrum reduction of 32% in 900 MHz and 46% in 1800 MHz
Take a closer look at what’s possible
Leverage AI and automation to efficiently manage the service desk, reducing unnecessary site visits and increasing productivity.