The OSS/BSS Blog – 2014-07

MetraTech Acquisition Enhances Ericsson’s Billing & Vertical Market Capabilities

July, 29 2014 by Pamela Mallette
The combined vision and portfolio enables the ability to reach and serve a broader mix of customers, partners and suppliers in multiple industries.

CMO Telenor Sweden: Extending the Customer Experience

July, 21 2014 by Sebastian Lind
What does it mean to expand the customer experience? Arild Kaale, CMO of Telenor Sweden shares why he thinks customer experience is so important.

The Final Piece of the Puzzle: Customer Assurance

July, 16 2014 by Neil Lilley
Intelligent customer assurance adopts a 3-D approach, utilizing fresh data from across the business spectrum.

Agile Thinking: Innovatively Integrating People, Systems and Data

July, 09 2014 by Pehr Claesson
B-Wired’s General Manager Dean Hiine shares why innovative integration of people, systems, and data is business critical.

Integrated Policy and Charging: A Vehicle for Customer Loyalty

July, 07 2014 by Peter Engblom
How can integrated policy and charging help to create the kind of superior customer experience that secures customer loyalty?

Gartner recognizes Ericsson as Worldwide Leader in CSP Revenue and Market Share

July, 02 2014 by Pamela Mallette
Highlighting our ability to help operators to become agile as they push the limits of innovation and deliver a superior customer experience.
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