The OSS/BSS Blog – 2015-08

Hacking for Smart Cities at TM Forum

August, 20 2015 by Laurie Spiegel
From Smart utility grids to optimized trash collection, hackers come together to turn cities into Smart Cities at the 2015 TM Forum Hackathon.

Part 6 Digital Operator Services Lifecycle: Experience-Based Customer Care

August, 17 2015 by Peter Engblom
Combining OSS/BSS assets and CRM systems to strengthen customer loyalty, improve Net Promoter Score and ultimately drive revenue.

Finding the Truth behind the Buzz Words

August, 13 2015 by Pamela Mallette
What do “agility” and “transformation” look like in practice? These aren’t just buzzwords.
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