The OSS/BSS Blog – Voices of OSS/BSS

FILM: The Value of Delivering Predictive Customer Care

September, 19 2013 by Voices of OSS/BSS
Eric Udasco, T-Mobile, discusses how big data can be used to give customers what they want, when they want it. Even before they know they want it.

FILM: Telcel - New and Innovative Offers Give the Competitive Edge

September, 12 2013 by Voices of OSS/BSS
With over 90% of the Mexican market using prepaid plans, delivering a superior customer experience is essential for growing market share.

FILM: Bundled data packages introduce 3G technology to Lebanon

July, 11 2013 by Voices of OSS/BSS
Roy Nehmeh, Market Developer, Alfa, Lebanon, shares how youth targeted offers and data bundling are giving them the competitive advantage.

FILM: The Importance of Innovative Offerings

June, 14 2013 by Voices of OSS/BSS
Today’s competitive landscape in Egypt is driving operators to create innovative offers that allow them to deliver on customer expectations while sta …

FILM: Agile Innovation for the Next Generation

June, 06 2013 by Voices of OSS/BSS
Bringing innovative offers to market efficiently for the next generation youth market.

FILM: The Road Ahead for Ericsson and Conceptwave Together

May, 31 2013 by Voices of OSS/BSS
Elisabetta Romano and Robert Emery sit down to discuss how the combined solutions from Conceptwave and Ericsson together strengthen the industry's mo …

Navigating the Digital Storm

May, 16 2013 by Pamela Mallette
Interviewed at TM Management World, Pamela Mallette, Head of OSS Marketing at Ericsson, reflects on the digital storm and what it brings for carriers.

FILM: Datora Telecom's Niche OSS/BSS Success: Wilson Otera, CEO

February, 25 2013 by Voices of OSS/BSS
Brazilian operator Datora Telecom's CEO Wilson Otera talks about how OSS/BSS solutions are helping to develop his company's niche mobile virtual netw …
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