Our Customers' Stories

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    Reference Stories A-Z

    • A

      • Acea

        Italy

        Acea, Italy takes control with Advanced Metering and Network Management services from Ericsson.

      • AGA Linde

        Italy

        Ericsson and gas provider AGA Linde in Sweden are teaming up to explore new ways of providing smarter, digital solutions to its customers.

      • AIS

        Thailand

        The rollout of a new network upgrade was in danger when Thailand suffered the worst flooding in the country’s history. Against the odds, the upgrade to 3G was completed on time, and vital communication services were maintained throughout the challenging conditions.

      • AT&T Mobility

        USA

        AT&T Mobility, USA partners with Ericsson to fulfill its end-user satisfaction guarantee during the Democratic National Convention.

      • Ausgrid

        Australia

        Australia’s largest electricity distributor builds wireless smart grid network. 4G wireless is set to be an integral part of Australia’s leading "smart grid" rollout after an agreement between Ericsson and Ausgrid, Australia’s largest energy distributor (formerly EnergyAustralia).

      • Asiacell

        Iraq

        Going beyond boundaries.

      • The Associated Press

        USA

        The Associated Press upgrades its infrastructure to support the distribution of HD news content.

      • Avea

        Turkey

        Avea, Turkey’s mobile backhaul transformation project increases network capacity and supports fast growth.

      • Avea

        Turkey

        Service-Aware Charging and Control solution brings new and differentiated services.

      • Avea Mobile

        Turkey

        Smart logistics is technologies that enable fuel reductions and energy efficiency through better route and load planning. For example, operations management software can reduce inventory storage, fuel consumption, kilometers driven and number of vehicles traveling empty or partially loaded.

      • Azercell

        Azerbaijan

        Azercell sponsors a major European music event and provides exceptional services.

    • B

      • Batelco

        Bahrain

        Bahrain Telecommunications Company, Batelco, and Ericsson bring mobile coverage to the Bahrain Financial Harbour.

      • Beijing Netcom

        China

        Beijing Netcom teamed up with Ericsson to support internal communications during the 2008 Olympic Games.

      • Bharti Airtel

        India

        Sustainability and cost reductions go hand in hand when Bharti Airtel, India, implements Ericsson's Base Transceiver Station Power Savings.

      • Bharti Airtel

        India

        Bharti Airtel chooses Ericsson's managed services in order to succeed in the intensely competitive Indian market.

    • C

      • Celcom

        Malaysia

        Celcom Malaysia Berhad, extends long-term Spare Parts Management Service contract.

      • Cellcom

        Guinea

        The Cellcom Group extends its global reach with a successful rollout in Guinea.

      • Centurylink

        USA

        CenturyLink improves time-to-market and speeds service delivery with the Ericsson Service Innovation Framework.

      • Celcom

        Malaysia

        Celcom Malaysia Berhad, extends long-term Spare Parts Management Service contract.

      • China Mobile

        Mongolia

        China Mobile and Ericsson join together to enhance communications in Inner Mongolia.

      • Chunghwa Telecom

        Taiwan

        Chunghwa Telecom first in Taiwan to launch multiscreen television service.

      • Chunghwa Telecom Lab

        Taiwan

        Chunghwa Telecom Lab and Ericsson jointly release Taiwan's first LTE trial result.

      • Chunghwa Telecom Lab

        Taiwan

        Ericsson contributes to Chunghwa Telecom's network transformation agenda in Taiwan.

      • Claro

        Honduras

        Claro, Honduras selects Ericsson to support the delivery of an enhanced mobile network.

      • Connect To Learn

        "Connect To Learn" kicks off with 100 scholarships in 100 days.

      • Cypoint

        Sweden

        Cypoint Sweden uses Ericsson IPX to keep in touch with travelers all over the world.

    • D

      • Digicel

        Suriname

        Digicel launches voice and data services in the remote Amazon region of Suriname.

      • Digicel

        Suriname

        Digicel Suriname reduces opex and upgrades service with MINI-LINK.

      • DST

        Brunei Darussalam

        DST solidifies its market lead in Brunei Darussalam with 3G services.

      • Dtac

        Thailand

        dtac, asked Ericsson to transform its business and swap out the aging network equipment.

    • E

      • E-health Croatia

        Croatia

        Life cycle assessment of ICT enablement potential.

      • Entel

        Chile

        A public-private initiative delivers mobile broadband coverage to Chile’s sparse rural population, increasing productivity and enhancing quality of life.

      • Entel

        Chile

        Entel Chile operates in a fluid market, where unhappy subscribers can quickly take their business elsewhere. To ensure Entel Chile maintained the highest possible standards of customer satisfaction, it enlisted the help of Ericsson Proactive Services.

      • Ericsson Response

        The United Nations has paid tribute to Ericsson Response volunteers in Haiti as they recently wound up operations in the country – six months after a 7.2 magnitude earthquake devastated parts of the country.

      • European Broadcasting Union

        Switzerland

        In a world first, the European Broadcasting Union joins forces with Ericsson to deliver an enhanced Eurovision experience on the mobile channel

    • F

    • G

      • Gameloft

        France

        Gameloft expands its global sales reach with Internet Payment eXchange.

      • Generalitat Valenciana

        Spain

        Generalitat Valenciana is the regional government and 112 Comunitat Valenciana is responsible for managing all the 112 emergencies in the region.

    • H

      • Hudiksvall Municipality

        Sweden

        Innovative City Network enhances communication using Ericsson's advanced fiber broadband solution.

      • Hydro One Telecom

        Canada

        Hydro One Telecom enhances its power grid reliability through advanced communications network management.

    • I

      • iPKO

        Kosovo

        Overcoming challenges for fastest ever implementation of GSM network.

    • J

      • City of Johannesburg & BWired

        South Africa

        A unique fiber network is bridging the digital divide and transforming the city of Johannesburg, South Africa.

    • K

    • L

      • LINK Mobility

        Sweden

        LINK Mobility, Sweden gains vital message connectivity and distribution channels with Ericsson IPX.

      • LOCAL

        Brazil

        LOCAL specializes in serving Brazil's low income telecommunications segment.

    • M

      • Maroc Telecom

        Morocco

        Maroc Telecom, Morocco, delivers connectivity for all with a cost efficient expansion solution.

      • mcel

        Mozambique

        mcel joins forces with Ericsson to deliver enhanced mobile services in Mozambique.

      • Meditel

        Morocco

        Meditel Morocco evolves its packet backbone network to provide multiservice capabilities.

      • MetroPCS

        USA

        Consumer markets are constantly evolving, and operators have to offer products and services that meet their customers’ needs. MetroPCS, which relied on its CDMA technology, found it was unable to keep up with increasing demand for data capacity. It needed a solution, fast.

      • Mobilink

        Pakistan

        Introducing innovative, differentiated and flexible services through the world’s biggest ever charging swap project.

      • MTN

        Ghana

        Ericsson helps MTN Ghana to increase data usage exponentially.

      • MTN

        Rwanda

        MTN Rwandacell transforms its network into an IP-based converged architecture

      • MTN

        South Africa

        MTN leads the way with the world's first mobile Dynamic Discount Solution.

      • MTN

        South Africa

        MTN South Africa handles a 40 percent increase in traffic during the world's largest soccer tournament.

      • MTN

        Uganda

        Leading communications operator restores confidence in mobile money.

    • N

      • Nawras (video)

        Oman

        Nawras significantly improves capacity on its network in Oman with Ericsson's GSM Packet Abis solution.

      • Nedjma

        Algeria

        Ericsson successfully deploys a comprehensive Network Operations Center for Nedjma in Algeria.

      • Net 1 Scandinavia

        Sweden

        Scandinavian operator Net 1 proves that size doesn’t matter. With a CDMA 450MHz network, the small provider facilitates secure machine-to-machine communication across some of the most inhospitable areas of northern Europe.

      • New Zealand Police

        New Zealand

        New Zealand Police modernizes with IP-based communications.

    • O

      • O2 Ireland

        Ireland

        O2 Ireland and Ericsson complete large scale transformation project.

      • Open Mobile

        Puerto Rico

        How Open Mobile, the fourth largest mobile communications operator in Puerto Rico, has carved out a market niche offering end users high-quality communications with no contracts or hidden fees.

      • Optimus

        Portugal

        Optimus, Portugal launches unique IMS-based application for converged services.

      • Orange Guinea Conakry

        Guinea

        Orange Guinea Conakry utilizes renewable energy to expand and enhance its mobile network.

      • Orange Réunion Mayotte

        France

        Orange Réunion Mayotte modernizes real-time data charging and policy control to offer an improved customer experience.

      • OTE

        Greece

        OTE raises the bar for IPTV services in Greece.

    • P

      • PlayPhone

        Global

        Top media company PlayPhone improves the user experience and simplifies sales with Ericsson Internet Payment Exchange.

    • Q

    • R

      • R, A Coruña

        Spain

        Single system allows easy access to unified, accurate network data.

      • Rogers

        Canada

        An LTE Radio Access Network with Evolved Packet Core is helping Rogers deliver faster mobile broadband services to more than 9 million Canadians.

      • Rogers

        Canada

        Rogers first in Canada to upgrade its network to LTE with an Evolved Packet Core, introducing faster mobile broadband speeds.

      • Rostelecom

        Russia

        Rostelecom optimizes its content delivery network, benefiting both content providers and subscribers.

    • S

      • SaskTel

        Canada

        Innovation Drives Economic Growth in Saskatchewan.

      • Saudi Telecom

        Saudi Arabia

        Saudi Telecom’s Service Delivery Platform creates new ways to provide value-added services and to partner with new players.

      • Smile communications

        Nigeria

        Smile Communications brings an enriched user experience to Nigeria with the launch of West Africa’s first 4G LTE network.

      • Softbank

        Japan

        SGSN-MME Smart and Adaptive Paging functionality optimizes signaling in highly populated metropolitan areas.

      • Sos alarm

        Sweden

        To quickly handle every complex emergency situation, SOS Alarm upgraded its Emergency Response system, CoordCom.

      • Sprint

        USA

        IPv6 the right address for Sprint.

      • Sprint

        USA

        Managed Services partnership a win-win for Ericsson and Sprint.

      • Star-Cell

        Cambodia

        Ericsson joins Cambodian operator Star-Cell to bring mobile services to remote areas.

    • T

      • T-Mobile

        USA

        T-Mobile US and Ericsson completed a massive migration in record time with a 100 percent success rate.

      • T-Mobile

        Austria

        T-Mobile Austria urgently needed a new billing system. The Austrian market is dominated by price competition and rapid growth of data traffic. To stay competitive, T-Mobile Austria needed to offer innovative services and flexible solutions. And that required a future-proof billing system that could be extended to real time charging.

      • Tata Sky

        India

        Tata Sky first in India to launch a Video On Demand Service, offering enhanced choice and flexibility.

      • Telecel Faso

        Burkina Faso

        Telecel Faso provides reliable services to its consumers at an affordable price.

      • Telenor Serbia

        Serbia

        Serbian operator adopts new version of Multi Mediation.

      • Tele2 Croatia

        Croatia

        Tele2 Croatia implements a cost saving solution to increase its network capabilities and deliver quality mobile broadband services.

      • Telecom Egypt

        Egypt

        Ericsson's learning and consulting services help Telecom Egypt to stay agile.

      • Telefonica

        Ecuador

        Telefonica, Ecuador draws on Ericsson's expertise to maintain network quality.

      • TeliaSonera

        Denmark

        TeliaSonera Denmark future-proofs its microwave network by evolving from MINI-LINK E to MINI-LINK TN.

      • TeliaSonera

        Sweden

        Ericsson and telecommunications provider TeliaSonera work proactively to reduce use of hazardous substances.

      • Telkomsel

        Indonesia

        New Telkomsel, Indonesia, expands coverage and capacity with a cost and energy efficient solution.

      • Telkomsel, Indonesia - A golden opportunity

        Indonesia

        Ericsson and Telkomsel take an innovative approach to network optimization by understanding app coverage rather than traditional KPIs.

      • Telstra

        Australia

        Telstra and Ericsson transform the largest mobile core network in Australia.

      • Telstra

        Australia

        Telstra, Australia is an industry leader with an ambitious carbon emissions reduction program.

      • Telstra

        Australia

        Providing unmatched performance across Australia with LTE 1800 MHz radio network and multi-access Evolved Packet Core.

      • Telstra

        Australia

        Telstra and Ericsson conduct a live trial of LTE Broadcast technology.

      • TMC

        UK

        Text Messaging Centre, UK expands the scope of its enterprise messaging services.

      • Tunisiana

        Tunisia

        Tunisiana first to launch self-care portal to increase sales, improve customer loyalty and reduce costs.

      • Turkcell

        Turkey

        Turkcell launches 3G in record time and secures its leadership in the Turkish market.

      • Turkcell

        Turkey

        Turkcell, Turkey, requires transmission capacity expansion to provide increased voice and data services.

    • U

      • Unitel

        Angola

        Unitel, Angola draws on Ericsson's expertise to maintain network quality.

      • Unitel

        Angola

        Unitel opens the door to a seamless provision of rich multimedia content.

    • V

      • Velti

        UK

        Velti helps its customers communicate and engage with consumers around the world.

      • Vietnam

        Viettel and Ericsson revolutionize the Vietnamese TV market and deliver high quality video to all users.

      • VimpelCom

        Russia

        VimpelCom Russia sustains high network coverage and quality during the Sochi 2014 Winter Games with the help of Ericsson Special Event Support.

      • Vinaphone

        Vietnam

        Vinaphone brings 3G to the people.

      • Vipnet

        Croatia

        Vipnet expands 3G coverage in Croatia using Ericsson’s Psi Coverage solution – a first in Europe.

      • Vivo

        Brazil

        Ericsson and Vivo work together on network optimization in São Paulo, providing a better service to users.

      • Vivo

        Brazil

        Revisiting Brazilian operator, Vivo following the complete transformation of its network.

      • Vodafone Egypt

        Egypt

        Vodafone Egypt leads the way in offering a better charging solution for customers.

      • Vodafone Australia

        Australia

        Vodafone has engaged Ericsson to help further enhance their customer experience while ensuring quality and efficiencies across the operator’s functional divisions.

      • Vodafone Germany

        Germany

        Ericsson enables Vodafone Germany to successfully deliver traffic updates for real-time service.

      • Vodafone Hutchison

        Australia

        Vodafone Hutchison Australia’s Jeff Owen describes how Ericsson’s Heterogeneous Network Strategic Analysis service provided insight into the potential and trade-offs with small cell deployment.

      • Vodafone Iceland

        Iceland

        Vodafone Iceland, partners with Ericsson to deliver IPTV services to the Icelandic market.

      • Vodafone Netherlands

        Netherlands

        Vodafone Netherlands chooses Automatic Data Retention Solution from Ericsson.

      • Vodafone Netherlands

        Netherlands

        Ericsson's Managed Services offering delivers enhanced performance of Vodafone Netherlands' network.

      • Vodafone Spain

        Spain

        Vodafone Spain collaborates with competitors to launch superior services that span all networks, operators and devices.

      • Volvo Ocean Race 2009

        Global

        Volvo Ocean Race sails ahead in the multimedia arena.

    • W

      • Warid Telecom

        Pakistan

        Warid Telecom improves business by improving information.

      • WIND Hellas

        Greece

        WIND Hellas introduces one common convergent-ready business support system with a proven roadmap.

    • X

      • XL Axiata

        Indonesia

        Ericsson partnered with XL Axiata to improve the user experience by focusing on long-term strategies rather than just technology or features.

      • XL Axiata

        Indonesia

        XL Axiata enhances its M2M offering in Indonesia using Ericsson’s Device Connection Platform.

    • Y

    • Z

      • Zain

        Africa

        Zain, formerly the Mobile Telecommunications Company (MTC), is set for growth in Africa with an Operational Excellence program.

      • Zitius

        Sweden

        How an audit assessment offers insight into the capacity and stability of network performance.