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Featured offerings

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Revenue Manager

Capture new revenue streams with a cloud-ready convergent charging and billing system that addresses the unique needs of digital services and business models in the Networked Society.

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Cloud Manager

Automatically change the makeup of the network to conform to the more dynamic lifecycle and transient nature of newer services. Cloud Manager lets you extend the virtual infrastructure of the cloud to include network resources, so cloud resources can be spread throughout the network to help improve internal operations and service quality.

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Catalog Manager

Simplify product management and increase automation with Catalog Manager, a single catalog management system that lets you rapidly introduce products and lower operating costs.


Customer and partner management

Delight customers and third-party partners alike with speedy service innovation, smooth interactions and easy collaboration in a secure digital ecosystem.

Catalog Manager
Simplify product management and increase automation with Catalog Manager, a single catalog management system that lets you rapidly introduce products and lower operating costs.

Order Care
Improve the customer experience with Order Care, an order management system for handling automated workflows and manual work activities across services, systems and groups.

Service Enablement Platform
Embrace new value chains and promote partner innovation while delivering personalized services with Service Enablement Platform.

Telecom CRM
Increase your customer agility and remove obstacles that get in the way of a superior customer experience, with the CRM system specifically designed for telecom operators.

Service and resource orchestration

Apply IT intelligence to holistically manage and orchestrate all aspects of your physical, logical and virtualized network in real time, along with the services that run over it.

Adaptive Inventory
Gain full visibility of network, service and application-specific resources for faster service rollouts, more accurate fulfillment, improved trouble resolution and new network efficiencies.

Cloud Manager
Turn the cloud into a source of operational efficiency and service innovation with Cloud Manager.

Multi Mediation
Improve the customer experience with data mediation that ensures that correct and complete data is collected from across the network and processed quickly and accurately.

Network Engineer
Plan, design, maintain and document complex communications networks with the Network Engineer network management system.

Network Manager
Make unified management a reality with Network Manager, from access all the way through to core, including our 4GIP networks.

Revenue and policy management

Manage the complexity that arises from new offerings, charging for them correctly, sharing revenue with partners accurately and enforcing service rules to secure the optimal use of network resources.

Revenue Manager
Capture new revenue streams with a cloud-ready convergent charging and billing system that addresses the unique needs of digital services and business models in the Networked Society.

BSCS iX
Convergent billing and customer care for all postpaid customers and partners – fixed, mobile and broadband – within a single system.

Charging System
Real-time charging, policy control, decoupling and fast service creation, plus end-to-end convergent billing and revenue management – whatever the service, whatever the network, whoever the customer.

Charging and Billing in One
Handle all customers and services in a real-time, streamlined, convergent charging and billing system, covering prepaid and postpaid, voice and data, fixed and mobile, and retail and wholesale.

Ericsson Enterprise and Cloud Billing, formerly MetraTech
Monetize any business model with this complete enterprise billing solution for charging, pricing, billing, settlement and customer care.

Multi Mediation
Improve the customer experience with data mediation that ensures that correct and complete data is collected from across the network and processed quickly and accurately.

Customer experience management & analytics

Ensure a consistently exceptional customer experience that is contextual and secure – across all devices, at any location, and across all customer touch points.

Expert Analytics
Improve customer experiences and drive new revenue with a real-time, end-to-end big data analytics solution that offers unique insights and closed-loop actions.

Location Based Services
Capitalize on the growing demand for location-enhanced communications with Ericsson’s Location Based Services, and end-to-end offering that provides everything you need.


Related business solutions

Drive transformation, innovation and possibility across your business with pre-integrated solutions that let you harness the power of “yes.”

Connected Vehicle Cloud
Transform the in-car experience for drivers and enable the automotive OEM to manage the customer experience, improve product quality and pursue new after market opportunities around the bend with Connected Vehicle Cloud.

Converged Services Studio
Speed value added service creation, orchestration and deployment by using service components from Converged Service Studio.

Enterprise Mobility Management
Offer a turnkey enterprise mobility management solution to business customers of any size, with limited up-front investment and fast, efficient delivery to the enterprise customer.

Machine-to-Machine Service Enablement
Launch digital services ecosystems with M2M Service Enablement to optimize existing businesses and tap into new revenue streams.

Multiscreen Self-Care
Empower subscribers to control and personalize services from virtually any device with Multiscreen Self-Care business solution.

Multiscreen Storefront
Stimulate service purchases and usage with Multiscreen Storefront, a customized portal that makes it easy for customers to view, buy and control services.

Unified Service Exposure
Share key assets with partners for the creation of innovative services that open new revenue streams with Unified Service Exposure.