Your business is technology. Our business is giving you the right skills to make the best use of that technology.

Ericsson has developed two services to provide for your technology and business needs:

- Training Programs: encompasses a full range of pre-defined flows and courses.

- Learning Solutions: aligns competence investment with operator strategy and business goals for increased Return on Investment (ROI). Two components of the Learning Solutions service are also offered as stand-alone services: Structured Knowledge Transfer (SKT) and Competence Consulting.

- SKT is an on-the-job program that focuses on mentoring individual employees in their actual work environment for optimized competence transfer.

- Competence Consulting is a service that analyzes an operator's training and performance needs based on the operator's business requirements. The outcome is a Competence Gap Analysis Report.

Ericsson offers training anytime, anywhere - at Ericsson education centers, customer sites, online through a virtual classroom or by self-paced training through a web portal. Practical training on equipment can be delivered remotely through Remote Training Lab.