Convergent billing and customer care for all postpaid customers and partners – fixed, mobile and broadband – within a single system.
Successful operators know they need to offer customers the convenience of convergent billing and customer care for all services, and a choice of service packages that suit their lifestyle or business needs. But while doing so, they also need to meet their goals of increasing efficiency and reducing OPEX. That’s why so many are turn to Ericsson BSCS iX.
Ericsson BSCS iX is a convergent, end-to-end billing and customer care system for any type of operator, from fixed, mobile, broadband and TV. Built from modular components, BSCS iX a cost-effective way to achieve necessary end-to-end business billing needs. It can handle any type of customer or partner, and incorporates multi-tenancy capabilities for handling MVNOs and multi-business unit business models (subsidiaries).
Ericsson BSCS iX gives you enormous flexibility in configuring promotions, discounts, incentives and innovative new bundles across all network technologies, as well as in creating invoices or settlement statements for all customer and partners.
Part of our Billing & Revenue Management suite, Ericsson BSCS iX is a convergent billing and customer care solution for telecoms that combines an unrivalled combination of out-of-the box features and high configurability. Its open, componentized convergent architecture lets you increase operational efficiency and consolidation. You also gain the agility to rapidly adapt to business change, through stepwise modular upgrades to our fully convergent charging and billing solution, Ericsson Charging and Billing in One.
Our solution’s industry-leading feature set includes:
Ericsson BSCS iX is an award-winning convergent billing and customer care solution, continually evolved over 20 years to reflect operators’ changing needs and Ericsson’s deep industry knowledge. With over 150 installations in over 80 countries, supporting well over 350 million subscribers, consider Ericsson BSCS iX if you want to:
BSCS iX helps you offer customers the convenience of convergent billing and customer care for all services, and a choice of service packages to suit their lifestyle or business needs.