Ericsson BSCS

Telecom billing made simple

Convergent billing and customer care for all postpaid customers and partners – fixed, mobile and broadband – within a single system.

Ericsson BSCS iX Overview

Successful operators know they need to offer customers the convenience of convergent billing and customer care for all services, and a choice of service packages that suit their lifestyle or business needs. But while doing so, they also need to meet their goals of increasing efficiency and reducing OPEX. That’s why so many are turn to Ericsson BSCS iX.

Ericsson BSCS iX is a convergent, end-to-end billing and customer care system for any type of operator, from fixed, mobile, broadband and TV. Built from modular components, BSCS iX a cost-effective way to achieve necessary end-to-end business billing needs. It can handle any type of customer or partner, and incorporates multi-tenancy capabilities for handling MVNOs and multi-business unit business models (subsidiaries).

Ericsson BSCS iX gives you enormous flexibility in configuring promotions, discounts, incentives and innovative new bundles across all network technologies, as well as in creating invoices or settlement statements for all customer and partners.

What is Ericsson BSCS iX?

Part of our Billing & Revenue Management suite, Ericsson BSCS iX is a convergent billing and customer care solution for telecoms that combines an unrivalled combination of out-of-the box features and high configurability. Its open, componentized convergent architecture lets you increase operational efficiency and consolidation. You also gain the agility to rapidly adapt to business change, through stepwise modular upgrades to our fully convergent charging and billing solution, Ericsson Charging and Billing in One.

Our solution’s industry-leading feature set includes:

  • Customer and partner management. Support convergent prepaid and postpaid services in one contract and convergent handling of services from different markets and technologies. All customer and partner administration uses one common database with a common set of functionality, and a rich set of billing functionality.
     
  • Convergent billing and finances. BSCS iX offers flexible real-time billing with configurable tax, multi-currency support, promotion management, configurable rounding algorithms and open interfaces. The billing module can gather all charges, in real-time, relating to any service for a current settlement period – including those provided by MVNOs, content providers, subsidiaries and others. It supports both batch and on-demand billing modes for customer and partner documents, and its split-billing capabilities allow separation of corporate and private invoices with different charging events based on flexible criteria.
     
  • Rating. BSCS iX 4.0 incorporates a fully convergent rating engine that can rate any type of usage, including, voice, data, content and any other event-based transactions. Usage charges are calculated either in on-line or batch processing mode. The system can perform rating for home subscriber usage and for usage by any kind of business partner, including roaming partners, service and content providers, interexchange carriers and external carriers. The assigned tariff models for all types of products can be configured and used to rate traffic and content usage and price usage-independent charges.

Why Use Ericsson BSCS iX?

Ericsson BSCS iX is an award-winning convergent billing and customer care solution, continually evolved over 20 years to reflect operators’ changing needs and Ericsson’s deep industry knowledge. With over 150 installations in over 80 countries, supporting well over 350 million subscribers, consider Ericsson BSCS iX if you want to:

  • Reduce total cost of ownership. Optimize systems performance and reduce the number of systems you operate and maintain with one solution for billing, charging and customer care and their convergent business processes. Use x86 hardware for additional cost savings, and decrease integration costs through the system’s open, TMF-compliant interfaces.
     
  • Increase self-sufficiency. Make many configurations in-house thanks to the open architecture, reducing your dependence on systems integrators.
     
  • Extreme flexibility. Support the lifestyle requirements of consumers and the business needs of enterprise customers and partners, through extensive out-of-the-box functionality combined with a high degree of configurability.

Products

BSCS iX R3

BSCS iX helps you offer customers the convenience of convergent billing and customer care for all services, and a choice of service packages to suit their lifestyle or business needs.