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The Company
Corporate Information
- Facts and figures about Ericsson. Management, organization and sponsorships.
- Corporate Information
Corporate Responsibility
- We see our technology having the power to create a more sustainable planet, transform industries and empower people around the globe.
- Corporate Responsibility
News Center
- Things are happening. Find the latest news, insights, interviews and publications from Ericsson.
- News Center
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Thinking Ahead
Mobile Broadband
- Mobile broadband is already changing our world. So how do we make money from it?
- Mobile Broadband
Converged Media Regulation
- As media converge, the rules of the game are going to have to change – but how?
- Converged Media Regulation
Future communication in America
- Is North America leading the way to the next era of communications?
- North America – living the next communications era
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Your Business
Cut Costs, Create Cash
- It boils down to getting the most out of capital investments and operating costs, and generating more revenue. It's not rocket science. It's telecom.
- Cut Costs, Create Cash
Transform Today
- Today's business challenges turn into opportunities when you have the right network. And a transformed network does more than transform business. It can transform your future.
- Transform Today
Make It Mobile
- When voice went mobile, it revolutionized business. Mobile broadband is doing the same for data, and that promises to revolutionize the world.
- Make It Mobile
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Our Portfolio
Operator Solutions
- Evolve Communication Services
- Maximize Connectivity Business
- Monetize Data and Network Assets
- Improve Operation Efficiency
- Expand and Optimize Networks
- Expand into New Value Chains
- Network Areas
- Portfolio A-Z
Products
- Core Networks
- Multimedia Brokering
- Network Management Products
- Radio Access Network
- CDMA Products
- Site Products
- Television Products
- Provisioning Suite
- Multimedia Applications
- Wireline Access Products
- Cables and Interconnect Products
- Power Modules
- National Security & Public Safety Products
- Optical Networks
- Revenue Management Products
- Service Delivery Platform
- Microwave Networks
- IP Networking
- Mobile Broadband Modules
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Careers
Job Openings
- Looking for a career with us? Find out more about our latest job openings and how to search and apply.
- Job Openings
Students & Young Professionals
- Check out our graduate programs and local career activities.
- Students & Young Professionals
Access Your Profile
- Already created a personal profile in our Job Search database? Click here to go straight to it.
- Access Your Profile
Customer Support
The key to a successful network operation is to provide high quality services to end-users in an efficient manner. Ericsson Customer Support helps our customers achieve this.tt
Market leader
Ericsson is the industry leader in telecom services, with the most comprehensive network of experts covering all areas of communications technology.
Through its support services, Ericsson is ensuring networks in 175 countries that can deliver reliable services to more than 2 billion end-users.
The unique combination of global competence and local presence ensures around the clock support, every day of the year, and the capacity to respond quickly to emergency situations.
Extensive experience and expertise
With the most comprehensive network of experts covering all areas of communications technology, Ericsson takes care of the customers' support needs and enables them to focus on their core business.
By partnering with Ericsson, customers gain access to:
- Synergies through Ericsson's large scale, technology leadership and experience from working in 175 countries, leading to increased efficiency.
- Broad technology and systems competence, powered by advanced knowledge-sharing capabilities to ensure problems are identified, prevented or resolved promptly.
- Processes and tools that are constantly being improved based on experience gained from hundreds of thousands of customer inquiries each year.
- Life-cycle management with Ericsson's well-established ability to provide customers with low cost of ownership from first deployment through to product phase-out.
- Fully traceable and environmentally friendly end-of-life equipment handling process that contributes to the customer's 14000 certification.
