Managed Services

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Ericsson has the telecom industry's most comprehensive Managed Services offering. It consists of four segments; Operation, Field Maintenance, Operational Readiness and Shared Solutions.

All the service segments are flexible in terms of scope and set up and can be adapted to fit the customer's needs. Typically Managed Services includes activities such as designing, building, planning, operating and managing day-to-day operations on behalf of a customer.

Ericsson has more than 15 years of experience in managing multi-vendor, multi-technology networks globally. As a market leader in telecommunications and Managed Services, Ericsson has extensive experience in advising and supporting operators to secure network quality, revenue enhancement and improved cost-efficiency.

Benefit

By utilizing Ericsson's managed services expertise and experience, service providers can:

  • Gain the right competence in the right place at the right time  
  • Be confident that network and business complexity is well managed
  • Achieve fast and cost-effective launch of new services
  • Reduce costs
  • Secure predictable performance.
As the leading supplier of telecoms equipment, Ericsson is also best placed to manage multivendor and multi-technology environments, handling the complexity to enable service providers to concentrate on their core business. 

Market leader

As the undisputed leader in managed services, Ericsson has officially announced more than 100 contracts for managed services with operators worldwide since 2002.

In all current managed services contracts, Ericsson is managing networks that together serve more than 350 million subscribers.

Products and Services

Operation Services

By fully or partly taking charge of network and service operations on behalf of operators, Ericsson Operation Services guarantees cost-efficient network operations and therefore lower costs. ...

Field Maintenance

Ericsson's one-stop-shop for field maintenance ensures the right skill, in the right place at the right time, for any field service activity relating to telecom and data networks. The service ...

Operational Readiness

Operational Readiness leverages Ericsson's global experience in Network Operations and Managed Services to ensure best practices and operational excellence in your operations. Introducing new ...

Shared Solutions Services

Ericsson Shared Solutions Services create value for customers by facilitating the sharing of assets and technology,  substantially reducing total cost of ownership. Customers are assured of ...

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