Customer Solution Care Center

Software Support Contact List

Product Name Hotline Direct Email
AAI 1-800-211-7900 1-732-699-7900 Send Email
Activator 1-877-673-6877 1-732-699-7060 Send Email
ActiveCharge 1-800-458-4826 1-732-699-4824 Send Email
ALOG 1-800-795-5876 Send Email
ARIS/CSAS 1-800-332-7060 1-732-699-5885 Send Email
ASMS 1-800-458-4826 1-732-699-4824 Send Email
Assign and Design 1-603-263-6600 Send Email
AXESS Point 1-800-354-8627 1-732-699-4761 Send Email
BAE 1-800-540-7466 1-732-699-6283 Send Email
BAIST 1-800-795-3119
CIS 1-800-795-5876 Send Email
COG 1-800-458-4826 1-732-699-4824 Send Email
COMMON LANGUAGE 1-877-699-5577 1-732-699-5577 Send Email
ComMQ 1-800-795-5876 Send Email
Converged Application Server 1-800-458-4826 1-732-699-4824 Send Email
Real-Time Charging 1-800-458-4826 1-732-699-4824 Send Email
Customer Centrex Manager 1-800-622-2996 Send Email
Customer Network Manager 1-800-622-2996 Send Email
Customer Number Manager 1-603-263-6600 Send Email
DBAS II/AFM 1-800-458-4826 1-732-699-4824 Send Email
Directory Builder (MOZART, LIRA) 1-800-795-5876 Send Email
DSF (DSL/DSS/PET) 1-800-232-3227 Send Email
Discovery 1-603-263-6600 Send Email
Element Communicator 1-800-769-0460
(Option 3)		 1-732-699-6697 Send Email
Equipment Manager 1-800-560-7427 1-732-699-2422 Send Email
Expediter / Work Director 1-866-674-5745 1-732-699-8282
FACS (SOAC/LFACS/PET) 1-800-232-3227 1-732-699-4403 Send Email
FEPS and PWS 732-699-3872 Send Email
FOMS/FUSA 1-800-332-7060 Send Email
FORCE 1-800-279-2638 or
800-908-841 (International - Hong Kong)		 Send Email
Granite Inventory 1-603-263-6600 Send Email
ISCP/AIN 1-800-458-4826 1-732-699-4824 Send Email
ISCP/Core-INAP 1-800-458-4826 1-732-699-4824 Send Email
ISCP/HLR 1-800-458-4826 1-732-699-4824 Send Email
ISCP/LNP 1-800-458-4826 1-732-699-4824 Send Email
ISCP/NDB/800 1-800-458-4826 1-732-699-4824 Send Email
ISCP/NDB/LIDB 1-800-458-4826 1-732-699-4824 Send Email
ISCP/WIN 1-800-458-4826 1-732-699-4824 Send Email
ISP 1-800-458-4826 1-732-699-4824 Send Email
jTagVal 1-800-795-5876 1-732-699-5779 Send Email
LATIS 1-800-332-7060 1-732-699-7272 Send Email
LEIS™ System 732-699-8700 Send Email
LEIS-NP 1-866-224-5536 Send Email
FACS - Loop Facilities Assignment and Control System SE (LFACS) 1-800-232-3227 Send Email
MARCH System 1-800-622-3029 Send Email
MYNAH (Bus Flow Tester) 1-800-560-7427 1-732-699-2539 Send Email
Network Configuration Manager 1-800-332-7060 1-732-699-7060 Send Email
Network Engineer 1-888-909-6372 (ext. 3700) 1-256-382-3282 Send Email
NECS 1-877-673-6877 Send Email
Network Performance Monitor 1-800-769-0460 (Option 4) 1-732-699-8464 Send Email
NMA 1-800-769-0460
(Option 2)		 1-732-699-7979 Send Email
NPC 1-800-458-4826 1-732-699-4824 Send Email
NPG 1-800-458-4826 1-732-699-4824 Send Email
Network and Services Database (NSDB) 1-800-211-7900 1-732-699-7900 Send Email
OSCAS 1-800-560-7427 1-732-699-6283
Order Automation 1-800-232-3227 Send Email
PAWS 1-800-795-5876 Send Email
PICS/DCPR 1-800-560-7427 1-732-699-6283 Send Email
PRF 1-800-795-5876 Send Email
PREMIS 1-732-699-3926
PT GUI 1-800-332-7060 1-732-699-7272 Send Email
PWS 1-732-699-3872 Send Email
QUIKCOM 1-800-795-5876 Send Email
S1 1-800-795-5876 Send Email
Service Delivery 1-800-332-7060 1-732-699-7060 Send Email
ServiceGate Gateway 1-800-458-4826 1-732-699-2348 Send Email
Service Level Manager / Service Director 1-800-458-4826 1-732-699-7575 Send Email
Signaling Network Activation Manager 1-800-622-3076 1-732-699-4978 Send Email
SIMM 1-800-560-7427 1-732-699-2422 Send Email
FACS - Service Order Analysis and Control System SE (SOAC) 1-800-232-3227 Send Email
Standard Components 1-800-795-5876 1-732-699-5779 Send Email
Subscriber Data Solutions 1-800-458-4826 1-732-699-4824 Send Email
SMG ASMSLNP 1-800-458-4826 1-732-699-4824 Send Email
Subscriber Experience Analyzer 1-800-458-4826 1-732-699-7575 Send Email
SWITCH System 1-800-332-7060 1-732-699-7272 Send Email
TCIS 1-800-795-5876 Send Email
TechAccess 1-800279-2638 Send Email
Telcordia Routing Administration (TRA) 1-866-672-6997 1-732-699-6700 Send Email
Telephone Number Tracker and Forecaster 1-800-332-7060 1-732-699-7272 Send Email
TELEXEL 1-800-540-7466 1-732-699-6283 Send Email
Test Expert (formerly Integrated Testing & Analysis System) 1-800-769-0460
(Option 1)		 1-732-699-2095 Send Email
TIRKS 1-800-332-7060 1-732-699-7060 Send Email
Total Network Data Systems/Trunking (TNDS/TK) 1-800-560-7427 1-732-699-2539
TOPCOM 1-800-795-5876 Send Email
TOPCOM JMS 1-800-795-5876 Send Email
TOPWATCH 1-800-795-5876 Send Email
Transport Element Activation Manager 1-877-673-6877 Send Email
TSEND 1-800-795-5876 Send Email
TTS 1-800-795-5876 Send Email
Work and Force Administration/Control (WFA/C) 1-800-211-7900 1-732-699-7900 Send Email
Work and Force Administration-Dispatch In (WFA/DI) 1-800-211-7900 1-732-699-7900 Send Email
Work and Force Administration-Dispatch Out (WFA/DO) 1-800-211-7900 1-732-699-7900 Send Email
WFA/IX 1-800-211-7900 1-732-699-7900 Send Email
Work Director (formerly Exception Manager) / Expediter 1-866-674-5745 1-732-699-8282
WMC 1-800-795-5876 Send Email
WMC/OpenAPI 1-800-795-5876 Send Email
WNP Solution (SMG/WNP) 1-800-458-4826 1-732-699-4824 Send Email
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