Communication Services

Communication will matter even more in the Networked Society. Embrace the new era in communication services with enriched communication based on one identity, enterprise communication, contextual communication, and communication evolution. Read more about how to monetize communication services in a data centric world - how to Reach Beyond!


Voice and video calling over LTE

Voice and Video Calling over LTE

VoLTE gives operators the possibility to develop their communication business, while consumers and enterprise users can benefit from richer IP-based communication services available on any devices, anywhere.

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10 Hot Consumer Trends 2015

10 hot consumer trends 2015

Rapidly evolving urban consumer attitudes are transforming our world. With only 5 years to go until 2020, the future seems closer than ever.

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Reach Beyond

Reach Beyond

It's time to reach out for richer experiences, new contexts and new markets, and to create additional business value in the new era of communication services.

Cloud Evolution

Cloud Evolution

How can operators best leverage the cloud opportunity? We see the answer in combining the cloud, Network Functions Virtualization (NFV) and software-defined networking (SDN) into a new business proposition.

Is the ICT industry fooling itself? 

Head in the clouds

Few ICT innovations have received as much hype as cloud - but things are more complicated than you might think. Clouds should be operated, automated and governed to the same high standards as today's mobile-telecoms networks - and there's still a long way to go. It's time to start asking tough questions about the cloud.

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Communications as a Cloud Service

Communications as a cloud service

Software as a Service (SaaS) is a promising solution for overcoming the challenges of implementing and managing new network technologies and services like voice over LTE. The SaaS approach can provide substantial savings in terms of cost and lead-time, and create a new source of revenue for service providers.

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Enriched Communication

Our rich communication solution evolves and co-exists with Voice over LTE (VoLTE) and delivers attractive use cases on all broadband networks. The -IMS based- solution is modular to ...

Key Products

HD voice

HD voice is a common marketing name for all technologies that improve the speech quality for mobile and fixed telephone calls to the next level.

In-Browser Communication

Ericsson and Mozilla is bringing a unique operator web offering to operators, by enabling operators to distribute their communication offering inside the Firefox browser. Ericsson ...

Location Based Services

Ericsson’s Location Based Services end-to-end offering provides everything you need to capitalize on the growing demand for location-enhanced communications.

Mobile Telephony Evolution with VoLTE

Ericsson Mobile Telephony Evolution with VoLTE is a business solution that provides operators with a complete solution to evolve their voice business towards an all-IP ...

Mobile Unified Communication

Enabling operators to deliver high-quality business telephony with Voice over LTE (VoLTE) support, contact management with corporate directory integration and presence and conferencing and ...

Networks Software 15A

Our Networks software release 15A boosts user experience, increases energy efficiency, brings commercial OpenStack to the market and introduces our new software model.

Networks Software 14B

Networks Software 14B is our first coordinated network-wide software launch and is focused on enhancing network performance and enabling operator growth. The over 200 new and ...


For operators, deciding why, how, and when to modernize legacy PSTN networks is a key question. Success is measured through their ability to handle different technical, CAPEX and OPEX ...

Regulatory Solutions

Our regulatory solutions ensure you are compliant with regulatory requirements. In a cost-efficient and secure way we protect your legally mandated operations.

SIP Trunking

Ericsson SIP Trunking provides network operators the ability to connect enterprise PBX’s to telecom networks using IP based bearer connections in place of traditional E1 or T1 ...

Wi-Fi Calling

With Wi-Fi calling enabled smartphones, users can make calls using their regular operator telephony service at home over their own Wi-Fi access point. Ericsson ...

Key Products

  • Enriched Messaging

    Ericsson Enriched Messaging provides a seamless and cost efficient evolution path for operators introducing VoLTE, RCS 5.1 and business communication services to their ...

  • IMS

    Ericsson IMS (IP Multimedia Subsystem) is a core network solution built on 3GPP standards, enabling real-time consumer and enterprise communication services over ...

  • M-Commerce

    Access a mobile commerce platform that easily connects to existing ecosystems worldwide — so you can offer secure access to mobile money and create new sources of revenue.

  • Messaging in One

    In the networked society messaging and voicemail are services end-users continue to expect to be ubiquitously available with superior quality, feature rich and attractively bundled.

  • Mobile Switching

    Our mobile switching portfolio provides efficient switching solutions for mobile circuit-switched voice calls, while ensuring a future-proof network evolution to Voice over LTE (VoLTE).

  • Service Enablement Platform

    Embrace new value chains and promote partner innovation while delivering personalized services with Ericsson Service Enablement Platform.

  • Service Number Application

    Bring businesses closer to your consumers with the Service Number Application offering.

  • Signaling Routing

    In many networks there is a need for shifting from a distributed handling of the network signaling topology onto a more centralized topology. One reason for moving from a distributed to ...

  • User Data Management

    Providing subscription handling for all the processes related to the privacy, authentication, authorization and mobility management of end users in mobile and converged networks.

  • Virtual Private Network

    By providing virtual private branch exchange functionality, the Virtual Private Network dramatically increases employee availability while ensuring the cost control that enterprises demand.

  • Device Connection Platform

    The Ericsson Device Connection Platform (DCP) is a cloud service enabling operators to offer connectivity management to enterprise customers. It enables operators to address new revenue streams ...