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Ericsson ServiceOn Data

Network operators face major challenges as they strive to deliver improved service while constrained by flat or reduced OpEx budgets. Today’s data networks carry more than just best-effort data. They’re next-generation networks that transport mission-critical voice, video, and data. To effectively operate today’s data networks, a new approach is needed — an approach that delivers equipment-, network-, and service-level management across the range of data technologies.

ServiceOn® Data is the carrier-class network management system for Ericsson multiservice switches. It provides complete control of data networking technologies, integrating fault, configuration, performance, and security management across the network. Building on this platform, ServiceOn Data allows rapid service activation by placing a powerful provisioning tool in the hands of operations staff. It enables network engineers to maintain service performance by continuously monitoring the network for faults and performance bottlenecks, detecting any problems, and reporting the details of impacted services and customers.

ServiceOn Data may be used as a standalone network manager, or may be integrated into an overall Operations Support System (OSS) environment using the ServiceOn Fusion northbound interface (NBI). ServiceOn Fusion acts as an integration or middleware layer, dramatically simplifying the integration between network elements and the applications.

Key benefits

  • Point-and-click configuration of network infrastruc­ture allows users to easily configure the network, including the specification of highly resilient paths
  • Service-aware network provisioning allows users to turn up services rapidly and with fewer errors
  • New Ethernet manager provides precise control of Carrier Ethernet configurations
  • Real-time visibility of network events and affected customers enables rapid response to failure situations
  • Automatic network discovery allows users to detect new equipment and unplanned network configuration changes and take appropriate action
  • New long-term historical performance reporting provides the data needed for service level agreement () validation, trend analysis, and capacity planning