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The access network used to be referred to as the last-mile bottleneck, but is now considered by broadband users as the first mile of differentiation of the operator’s offering. Broadband-access capabilities is a prime source of differentiation for the basic fixed and mobile internet access service, as the ability to add additional broadband enables services such as IPTV, Mobile TV and Multimedia Telephony When transforming the access network, operators need to consider a number of strategic opportunities:
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