Ericsson’s Network Management solutions utilize Ericsson’s extensive experience in both the business and technology sides of communications, to ensure infrastructure is managed efficiently throughout its lifecycle. This helps operators drive down costs while providing quality services that generate revenue.

Ericsson acts as a prime integrator to ensure each solution is customized to meet the unique needs of each operator’s environment and the challenges of managing multivendor networks.

The offering covers:

• Fault management – tools and processes to identify the root cause of a network disturbance
• Performance management – collecting and analyzing network performance information to ensure availability, capacity and quality of services
• Inventory management – collecting all network infrastructure information in one database to streamline processes and planning connected to these resources
• Trouble management – automated tools and processes for handling the entire trouble management work flow, from receiving trouble notifications to actions that secure future performance.

Used by themselves or in combination, these solutions provide valuable information on network infrastructure and its operation, which can be used to support operational processes for network operation, network planning and design, network rollout and deployment, and field operations. Further details of each offering are available by expanding the fields in the Browse section below.

Network Management solutions provide a valuable overview for the end-to-end operation of network infrastructure.

This includes improving processes and tools, resulting in increased automation of time-consuming and costly back-office operations, as well as identifying the exact cause of problems and the best way to resolve them.

Effective Network Management therefore helps operators to:

• Reduce opex through increased efficiency and more streamlined day-to-day operation
• Improve quality of services and reduce disturbances, giving a better user experience that builds loyalty while generating revenue
• Increase network utilization through better resource management and faster problem resolution.

Ericsson’s Network Management solutions provide a valuable overview of how network infrastructure is being used as a basis for improving efficiency and performance.

To maximize network management, Ericsson can support service providers with a complete offering of standard products combined with consultancy, integration and support services to address all elements affecting operational efficiency – the tools and processes used to operate the network and the people doing the work – throughout the entire solution lifecycle.

Ericsson’s Network Management solutions are delivered by Ericsson’s worldwide Services organization, giving operators access to a wide base of knowledge and experience, and ensuring a truly customized solution.

Service providers can also entrust Ericsson with their network operation through a Managed Services contract, giving them the freedom to focus on core business.