Although communications is a generic need for more or less every business process in all industry segments, the business value of the live communication solution will always depend on how well the specific characteristics of the industry segment and the business needs of the targeted organisation are understood and responded to when designing, implementing and operating the solution. 
 
Based on Ericsson's long and detailed experience from
- designing, implementing and operating advanced  communication networks for telecom operators as well as enterprises,
- end-to-end deployment of commercial mobile user services (including handsets, networks, content, charging and management),
- supporting international customers with a globally homogenously service delivery,
combined with aquired knowledge of industry specific issues, opportunities and business processes, Ericsson offers capabilities for customer specific design, implementation and operation of real-time and telecom grade communication solutions.
 
The offering is initially targeting the communication intensive segments of:
- Utilities for electricity, gas, water and heating (Generation, Transmission, Distribution, Retail)
- Airports
- Government