Reduced total cost of ownership for Enterprises

The Managed Services offering for enterprises includes Managed Operations to reduce customer’s total cost of ownership of the network.

With a deep knowledge of telecom operations, Ericsson manages customer networks and solutions. Ericsson takes full responsibility of all network and service operation activities, on behalf of the customer. This allows the enterprise to focus on core business.

The offering consists of establishing, operating and managing the day-to-day operations of a customer’s communication solution for an efficient network build-out and optimum capacity and coverage. The partnership between Ericsson and the customer is defined through a Service Level Agreement (SLA) and measured by Key Performance Indicators (KPI:s)