Backed by its global presence, proven expertise and competence in life-cycle management, Ericsson’s Basic Hardware Support service offers a range of lead times for replenishing failing units. Key elements of the service include:

• Strong life-cycle management to reduce investment in spare parts to reduce capex and opex
• Proven processes and tools for order handling, distribution, spare parts replenishment and repair, including hardware updates when appropriate.  
• Global reach that generates economies of scale for warehousing and distribution.

Safe in the knowledge that the right spare parts are always available from Ericsson,operators can optimize their own investment in spare parts and reduce operating costs by maintaining small inventories of stock.

Operators can also reduce the need for spares parts, and therefore improve cash flow, through good life-cycle management, which prolongs product life time in the network. Proven processes, including appropriate hardware updates, also avoid unnecessary board replacement resulting in fewer site visits.

Ericsson ensures the correct spare parts are available in the right place for an agreed, timely delivery to meet operators’ operation and maintenance objectives. Together with operators internal spare parts stores this minimizes unplanned downtime through lack of replacement parts, ensuring users have uninterrupted access to their services.

Backed by its global presence, Ericsson is able to deliver expertise whenever and wherever it is needed. Its competence in life-cycle management, hardware support and spare parts ensures best-of-class operations