Contact and support
All customers, partners and other external parties can contact Extranet Support regarding questions or need for help.
Support is available Monday-Sunday, 24 hours/day.
Forgotten password
If you have forgotten your password, please use this link: Reset password tool.
If you are experiencing any difficulties with the link above, please use the form below to trigger an investigation by our support team.
Some applications require a second factor to supplement your password. For onboarding to Azure MFA, please consult guidelines that can be found here:
Instructions on Azure Multifactor Authentication Enrollment (PDF)
Support forms
Feel free to contact us directly by specifying your request in any of the forms below.
Call support
Mon-Fri
Global support number: +46 10 71 33085
North America support number: +1 888-671-1268
United Kingdom support number: +44 1189024801
Sat-Sun
Weekend support number: +91 7760527575
If you are experiencing any difficulties with support numbers above, please open a ticket using Application issue ticket for Extranet support.
Ericsson extranet
My Ericsson is our extranet - where we serve authorized external users, such as customers and partners, with a personal view of our technologies and services.