Ericsson Business Review

Ericsson Business Review, Issue 4, 2015

There are more things...

Rowan Högman

So begins one of the more famous lines in English literature. But perhaps not even the prodigal imagination of Shakespeare conceived a world in which so many things – objects, people and nature – would be connected.

Like any transformative concept, however, the Internet of Things (IoT) raises a question or two. For instance, is the buzz actually translating into business? In an exclusive interview, we put Hans Dahlberg, Vice President of Global IoT Services at TeliaSonera, on the spot – and learn that the IoT is not just opening up entire industries to operators, but shattering a few paradigms along the way.

Next, Afif Osseiran, Joachim Sachs and Marzio Puleri look at what happens when the IoT goes industrial. They uncover a series of intriguing use cases and suggest what these might mean for mobile communications networks, before identifying some potential business models and associated success factors. As a bonus, they bring in some robots, too.

Rounding off our IoT discussion is Omar Valdez-De-Leon, who says the IoT will be a battle between ecosystems, not between individual companies. He argues that building a successful ecosystem requires operators to manage three key levers – and cautions that potential partners will need attracting, supporting and delighting as much as any consumer.

Elsewhere in this issue, Eleanor Flanagan and Kim Koontz Bayliss examine a serious case of continental drift. Following the recent nullification of the US-EU Safe Harbor agreement, they evaluate the key divergences (and convergences) in ICT policymaking on both sides of the Atlantic, before suggesting that both parties may even be able to learn from the other.

Finally, Frédéric Pujol, Kenneth Wallstedt and Wassim Chourbaji come right out and say it – Europe is taking a back-seat in the mobile communication race. In a comprehensive situation analysis, they show that focusing on prices is a short-sighted regulatory strategy, and explain that Europe’s unique attributes could actually hold the key to seizing global mobile leadership.

Back to Shakespeare, he goes on to write that we know what we are, but know not what we may be. Despite what we often tell ourselves, that sums up the IoT – and indeed, ICT as a whole – remarkably well. But if we have ambitions to understand things a little better, or even to shape the future in a positive way, asking the right questions is a good place to start. And this, of course, is what Ericsson Business Review is all about.

Rowan Högman

“We don’t make cars – we make cars awesome”

Hans Dahlberg

Until recently, the closest an operator got to a car was through a hands-free set. Today, as Hans Dahlberg, Vice President of Global Internet of Things (IoT) Services at TeliaSonera, explains, the IoT can put operators in the driving seat across industries – but only if they’re ready for it.

Manufacturing reengineered: robots, 5G and the Industrial IoT

Manufacturing reengineered: robots, 5G and the Industrial IoT

Dust off your conveyor belt – the Industrial Internet of Things is coming. But realizing a new era of productivity and efficiency will only be possible with the right business models – and the right communications technologies.

Elements and enablers: how to develop an operator IoT ecosystem

Elements and enablers: how to develop an operator IoT ecosystem

All dressed up and nowhere to go? Not necessarily. While the Internet of Things spins through the hype cycle, operators are well positioned to be cornerstones of the ecosystem – it’s all about managing the right elements and enablers.

Oceans apart? when US and EU ICT policies colide

Oceans apart? when US and EU ICT policies colide

The collapse of the US-EU Safe Harbor agreement has revealed fundamental ICT policy differences between the two sides – but can they still learn something from each other?

Why Europe needs a pro-investment mobile regulatory framework

Why Europe needs a pro-investment mobile regulatory framework

Given the right regulatory and business environment, Europe’s unique attributes could enable the continent to seize global mobile leadership. But with policy efforts still focused on securing short-term low prices for consumers, Europe is instead sacrificing its mobile future.

Further reading


Data is at the heart of the IoT – but where does the value really lie? Ericsson’s white paper presents the three As of big data – insights that are adequate, accurate and actionable.

Read the white paper here


In this classic interview from the Ericsson Business Review archives, strategist and thinker Philipp Mueller argues that a digital age requires digital Machiavellians.

Read the article here

Our next issue

10 hot consumer trends

The next issue of Ericsson Business Review arrives in early 2016. In the meantime, check out Ericsson ConsumerLab’s 10 hot consumer trends for the year ahead.

Watch the video here

EBR is Ericsson’s global business publication, focusing on thought leadership and providing a long-term perspective on business strategies within Information and Communications Technology (ICT) for telecom operators and other industries.