Our Customers' Stories

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Reference Stories A-Z

  • A

    • Acea


      Acea, Italy takes control with Advanced Metering and Network Management services from Ericsson.

    • AIS


      The rollout of a new network upgrade was in danger when Thailand suffered the worst flooding in the country’s history. Against the odds, the upgrade to 3G was completed on time, and vital communication services were maintained throughout the challenging conditions.

    • AT&T Mobility


      AT&T Mobility, USA partners with Ericsson to fulfill its end-user satisfaction guarantee during the Democratic National Convention.

    • Ausgrid


      Australia’s largest electricity distributor builds wireless smart grid network. 4G wireless is set to be an integral part of Australia’s leading "smart grid" rollout after an agreement between Ericsson and Ausgrid, Australia’s largest energy distributor (formerly EnergyAustralia).

    • The Associated Press


      The Associated Press upgrades its infrastructure to support the distribution of HD news content.

    • Avea


      Avea, Turkey’s mobile backhaul transformation project increases network capacity and supports fast growth.

    • Avea


      Service-Aware Charging and Control solution brings new and differentiated services.

    • Avea Mobile


      Smart logistics is technologies that enable fuel reductions and energy efficiency through better route and load planning. For example, operations management software can reduce inventory storage, fuel consumption, kilometers driven and number of vehicles traveling empty or partially loaded.

    • Azercell


      Azercell sponsors a major European music event and provides exceptional services.

  • B

    • Batelco


      Bahrain Telecommunications Company, Batelco, and Ericsson bring mobile coverage to the Bahrain Financial Harbour.

    • Beijing Netcom


      Beijing Netcom teamed up with Ericsson to support internal communications during the 2008 Olympic Games.

    • Bharti Airtel


      Sustainability and cost reductions go hand in hand when Bharti Airtel, India, implements Ericsson's Base Transceiver Station Power Savings.

    • Bharti Airtel


      Bharti Airtel chooses Ericsson's managed services in order to succeed in the intensely competitive Indian market.

  • C

    • Celcom


      Celcom Malaysia Berhad, extends long-term Spare Parts Management Service contract.

    • Cellcom


      The Cellcom Group extends its global reach with a successful rollout in Guinea.

    • Celtel


      Celtel, Uganda, successfully reduces energy consumption.

    • China Mobile


      China Mobile and Ericsson join together to enhance communications in Inner Mongolia.

    • Chunghwa Telecom


      Chunghwa Telecom first in Taiwan to launch multiscreen television service.

    • Chunghwa Telecom Lab


      Chunghwa Telecom Lab and Ericsson jointly release Taiwan's first LTE trial result.

    • Chunghwa Telecom Lab


      Ericsson contributes to Chunghwa Telecom's network transformation agenda in Taiwan.

    • Claro


      Claro, Honduras selects Ericsson to support the delivery of an enhanced mobile network.

    • Connect To Learn

      "Connect To Learn" kicks off with 100 scholarships in 100 days.

    • Cypoint


      Cypoint Sweden uses Ericsson IPX to keep in touch with travelers all over the world.

  • D

    • Digicel


      Digicel launches voice and data services in the remote Amazon region of Suriname.

    • Digicel


      Digicel Suriname reduces opex and upgrades service with MINI-LINK.

    • DST

      Brunei Darussalam

      DST solidifies its market lead in Brunei Darussalam with 3G services.

    • Dtac


      dtac, asked Ericsson to transform its business and swap out the aging network equipment.

  • E

    • E-health Croatia


      Life cycle assessment of ICT enablement potential.

    • Entel


      A public-private initiative delivers mobile broadband coverage to Chile’s sparse rural population, increasing productivity and enhancing quality of life.

    • Entel


      Entel Chile operates in a fluid market, where unhappy subscribers can quickly take their business elsewhere. To ensure Entel Chile maintained the highest possible standards of customer satisfaction, it enlisted the help of Ericsson Proactive Services.

    • Ericsson Response

      The United Nations has paid tribute to Ericsson Response volunteers in Haiti as they recently wound up operations in the country – six months after a 7.2 magnitude earthquake devastated parts of the country.

    • European Broadcasting Union


      In a world first, the European Broadcasting Union joins forces with Ericsson to deliver an enhanced Eurovision experience on the mobile channel

  • F

  • G

    • Gameloft


      Gameloft expands its global sales reach with Internet Payment eXchange.

    • Generalitat Valenciana


      Generalitat Valenciana is the regional government and 112 Comunitat Valenciana is responsible for managing all the 112 emergencies in the region.

  • H

    • Hudiksvall Municipality


      Innovative City Network enhances communication using Ericsson's advanced fiber broadband solution.

    • Hydro One Telecom


      Hydro One Telecom enhances its power grid reliability through advanced communications network management.

  • I

    • iPKO


      Overcoming challenges for fastest ever implementation of GSM network.

  • J

    • City of Johannesburg & BWired

      South Africa

      A unique fiber network is bridging the digital divide and transforming the city of Johannesburg, South Africa.

  • K

  • L

    • LINK Mobility


      LINK Mobility, Sweden gains vital message connectivity and distribution channels with Ericsson IPX.

    • LOCAL


      LOCAL specializes in serving Brazil's low income telecommunications segment.

  • M

    • Maroc Telecom


      Maroc Telecom, Morocco, delivers connectivity for all with a cost efficient expansion solution.

    • mcel


      mcel joins forces with Ericsson to deliver enhanced mobile services in Mozambique.

    • Meditel


      Meditel Morocco evolves its packet backbone network to provide multiservice capabilities.

    • MetroPCS


      Consumer markets are constantly evolving, and operators have to offer products and services that meet their customers’ needs. MetroPCS, which relied on its CDMA technology, found it was unable to keep up with increasing demand for data capacity. It needed a solution, fast.

    • Mobilink


      Introducing innovative, differentiated and flexible services through the world’s biggest ever charging swap project.

    • MTN


      MTN Rwandacell transforms its network into an IP-based converged architecture

    • MTN

      South Africa

      MTN leads the way with the world's first mobile Dynamic Discount Solution.

    • MTN

      South Africa

      MTN South Africa handles a 40 percent increase in traffic during the world's largest soccer tournament.

    • MTN


      Ericsson helps MTN Ghana to increase data usage exponentially.

  • N

    • Nawras (video)


      Nawras significantly improves capacity on its network in Oman with Ericsson's GSM Packet Abis solution.

    • Nedjma


      Ericsson successfully deploys a comprehensive Network Operations Center for Nedjma in Algeria.

    • Net 1 Scandinavia


      Scandinavian operator Net 1 proves that size doesn’t matter. With a CDMA 450MHz network, the small provider facilitates secure machine-to-machine communication across some of the most inhospitable areas of northern Europe.

    • New Zealand Police

      New Zealand

      New Zealand Police modernizes with IP-based communications.

  • O

    • O2 Ireland


      O2 Ireland and Ericsson complete large scale transformation project.

    • Open Mobile

      Puerto Rico

      How Open Mobile, the fourth largest mobile communications operator in Puerto Rico, has carved out a market niche offering end users high-quality communications with no contracts or hidden fees.

    • Optimus


      Optimus, Portugal launches unique IMS-based application for converged services.

    • Orange Guinea Conakry


      Orange Guinea Conakry utilizes renewable energy to expand and enhance its mobile network.

    • Orange Réunion Mayotte


      Orange Réunion Mayotte modernizes real-time data charging and policy control to offer an improved customer experience.

    • OTE


      OTE raises the bar for IPTV services in Greece.

  • P

    • PlayPhone


      Top media company PlayPhone improves the user experience and simplifies sales with Ericsson Internet Payment Exchange.

  • Q

  • R

    • R, A Coruña


      Single system allows easy access to unified, accurate network data.

    • Rogers


      An LTE Radio Access Network with Evolved Packet Core is helping Rogers deliver faster mobile broadband services to more than 9 million Canadians.

    • Rogers


      Rogers first in Canada to upgrade its network to LTE with an Evolved Packet Core, introducing faster mobile broadband speeds.

    • Rostelecom


      Rostelecom optimizes its content delivery network, benefiting both content providers and subscribers.

  • S

    • Saudi Telecom

      Saudi Arabia

      Saudi Telecom’s Service Delivery Platform creates new ways to provide value-added services and to partner with new players.

    • Smile communications


      Smile Communications brings an enriched user experience to Nigeria with the launch of West Africa’s first 4G LTE network.

    • Sos alarm


      To quickly handle every complex emergency situation, SOS Alarm upgraded its Emergency Response system, CoordCom.

    • Sprint


      IPv6 the right address for Sprint.

    • Sprint


      Managed Services partnership a win-win for Ericsson and Sprint.

    • Star-Cell


      Ericsson joins Cambodian operator Star-Cell to bring mobile services to remote areas.

    • Swisscom


      Swisscom launches LTE roaming, and becomes one of the first operators in the world to offer this service to its subscribers.

  • T

    • T-Mobile


      T-Mobile Austria urgently needed a new billing system. The Austrian market is dominated by price competition and rapid growth of data traffic. To stay competitive, T-Mobile Austria needed to offer innovative services and flexible solutions. And that required a future-proof billing system that could be extended to real time charging.

    • Tata Sky


      Tata Sky first in India to launch a Video On Demand Service, offering enhanced choice and flexibility.

    • Telecel Faso

      Burkina Faso

      Telecel Faso provides reliable services to its consumers at an affordable price.

    • Telenor Serbia


      Serbian operator adopts new version of Multi Mediation.

    • Tele2 Croatia


      Tele2 Croatia implements a cost saving solution to increase its network capabilities and deliver quality mobile broadband services.

    • Telecom Egypt


      Ericsson's learning and consulting services help Telecom Egypt to stay agile.

    • Telefonica


      Telefonica, Ecuador draws on Ericsson's expertise to maintain network quality.

    • TeliaSonera


      TeliaSonera Denmark future-proofs its microwave network by evolving from MINI-LINK E to MINI-LINK TN.

    • TeliaSonera


      Ericsson and telecommunications provider TeliaSonera work proactively to reduce use of hazardous substances.

    • Telkomsel


      New Telkomsel, Indonesia, expands coverage and capacity with a cost and energy efficient solution.

    • Telstra


      Telstra and Ericsson transform the largest mobile core network in Australia.

    • Telstra


      Telstra, Australia is an industry leader with an ambitious carbon emissions reduction program.

    • Telstra


      Providing unmatched performance across Australia with LTE 1800 MHz radio network and multi-access Evolved Packet Core.

    • TMC


      Text Messaging Centre, UK expands the scope of its enterprise messaging services.

    • Tunisiana


      Tunisiana first to launch self-care portal to increase sales, improve customer loyalty and reduce costs.

    • Turkcell


      Turkcell launches 3G in record time and secures its leadership in the Turkish market.

    • Turkcell


      Turkcell, Turkey, requires transmission capacity expansion to provide increased voice and data services.

  • U

    • Unitel


      Unitel, Angola draws on Ericsson's expertise to maintain network quality.

    • Unitel


      Unitel opens the door to a seamless provision of rich multimedia content.

  • V

    • Velti


      Velti helps its customers communicate and engage with consumers around the world.

    • Viettel


      Viettel and Ericsson revolutionize the Vietnamese TV market and deliver high quality video to all users.

    • Vinaphone


      Vinaphone brings 3G to the people.

    • Vipnet


      Vipnet expands 3G coverage in Croatia using Ericsson’s Psi Coverage solution – a first in Europe.

    • Vivo


      Revisiting Brazilian operator, Vivo following the complete transformation of its network.

    • Vodafone Egypt


      Vodafone Egypt leads the way in offering a better charging solution for customers.

    • Vodafone Germany


      Ericsson enables Vodafone Germany to successfully deliver traffic updates for real-time service.

    • Vodafone Hutchison


      Vodafone Hutchison Australia’s Jeff Owen describes how Ericsson’s Heterogeneous Network Strategic Analysis service provided insight into the potential and trade-offs with small cell deployment.

    • Vodafone Iceland


      Vodafone Iceland, partners with Ericsson to deliver IPTV services to the Icelandic market.

    • Vodafone Netherlands


      Vodafone Netherlands chooses Automatic Data Retention Solution from Ericsson.

    • Vodafone Netherlands


      Ericsson's Managed Services offering delivers enhanced performance of Vodafone Netherlands' network.

    • Vodafone Spain


      Vodafone Spain collaborates with competitors to launch superior services that span all networks, operators and devices.

    • Volvo Ocean Race 2009


      Volvo Ocean Race sails ahead in the multimedia arena.

  • W

    • WIND Hellas


      WIND Hellas introduces one common convergent-ready business support system with a proven roadmap.

  • X

    • XL Axiata


      XL Axiata enhances its M2M offering in Indonesia using Ericsson’s Device Connection Platform.

  • Y

  • Z

    • Zain


      Zain, formerly the Mobile Telecommunications Company (MTC), is set for growth in Africa with an Operational Excellence program.

    • Zitius


      How an audit assessment offers insight into the capacity and stability of network performance.