This report is the third installment from Ericsson ConsumerLab investigating matters of user privacy, integrity and security online.
New Ericsson ConsumerLab report identifies the key success criteria for the services of tomorrow to satisfy the needs of a connected society.
Ericsson ConsumerLab, research looks at how specific cultural expectations may shift ICT onto different developmental trajectories in various cities around the world.
Ericsson ConsumerLab has identified some of the most important consumer trends for 2014 and beyond.
Ericsson has released its first regional consumer insight report focusing on trends and analysis of the mobile ecosystem in Sub-Saharan Africa.
Cecilia Atterwall, Head of Ericsson ConsumerLab discusses the latest ConsumerLab report on cities (Smartphones change cities) as well as the impact that cities have on society as a whole.
Ericsson ConsumerLab has close to 20 years’ experience of studying people’s behaviors and values, including the way they act and think about ICT products and services. Ericsson ConsumerLab provides unique insights on market and consumer trends.
Ericsson ConsumerLab gains its knowledge through a global consumer research program based on interviews with 100,000 individuals each year, in more than 40 countries and 15 megacities – statistically representing the views of 1.1 billion people. Both quantitative and qualitative methods are used, and hundreds of hours are spent with consumers from different cultures.
To be close to the market and consumers, Ericsson ConsumerLab has analysts in all of the regions where Ericsson is present, which gives a thorough global understanding of the ICT market and business models.